At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
- Company: Join a passionate team at Compass Group UK&I, supporting Defence and government services.
- Benefits: Part-time hours, opportunities for progression, and a supportive work environment.
- Other info: Work in a friendly atmosphere with a focus on individuality and career growth.
- Why this job: Make a difference in a fast-paced setting while enjoying food and connecting with people.
- Qualifications: Enthusiastic attitude, teamwork skills, and a desire to succeed; catering experience is a plus.
The predicted salary is between 12 - 15 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 16 hours per week.
As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 49.2 weeks per year.
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
It’s working in a small quiet bar so the applicant must be over 18 and involves lone working so will need to work using own initiative.
Our ideal Customer Service Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant in Thetford employer: Compass
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our employees. As a Customer Service Assistant in the Defence sector, you'll be part of a passionate team in a supportive work culture that celebrates diversity and offers opportunities for career progression. With a commitment to delivering outstanding customer service in a fast-paced environment, you can expect recognition for your hard work and a chance to thrive in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Thetford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Defence and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or busy situations. Role-playing these situations can help you feel more confident and prepared when it comes to the real deal.
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm shine through. Being friendly and approachable can make a huge difference in how they perceive you as a potential colleague.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds.
We think you need these skills to ace Customer Service Assistant in Thetford
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for food and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience for our customers.
Tailor Your CV:Make sure your CV highlights relevant experience, especially if you've worked in catering or customer service before. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Yourself:We value individuality, so don’t hesitate to let your personality come through in your cover letter. Share why you’re excited about this role and how you can contribute to our friendly team at Defence.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Compass
✨Show Your Passion for People and Food
Make sure to express your enthusiasm for both customer service and food during the interview. Share any relevant experiences where you’ve gone above and beyond to create a positive experience for customers, as this aligns perfectly with what they’re looking for.
✨Demonstrate Team Spirit
Since this role is all about being part of a friendly team, be ready to discuss how you work well with others. Think of examples where you’ve collaborated effectively in a busy environment, and highlight your ability to support your teammates.
✨Prepare for Fast-Paced Scenarios
Given that the job involves working in a fast-paced setting, it’s a good idea to prepare for situational questions. Practice how you would handle busy periods or challenging customer interactions, showcasing your ability to thrive under pressure.
✨Know Your Health & Safety Basics
Familiarise yourself with basic food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable in these areas will show that you take the role seriously and are committed to maintaining a safe environment.
