At a Glance
- Tasks: Fix and improve clinical and corporate systems to enhance user experience.
- Company: Join Compass, a national charity dedicated to making a positive impact.
- Benefits: Generous holiday, life assurance, pension scheme, and career development opportunities.
- Other info: Flexible remote work options and a commitment to inclusivity.
- Why this job: Be the problem-solver who transforms systems into practical solutions for real-world use.
- Qualifications: Experience in IT systems, troubleshooting, and a degree or relevant qualification.
The predicted salary is between 29700 - 36300 £ per year.
Some people see a frustrating system and work around it. Others want to understand the problem and fix it. We are looking for the second kind.
As our Systems Application Specialist, you will get hands on with the clinical and corporate systems used across Compass, helping make them easier, smarter and more useful for our amazing teams who rely on them every day. This is much more than keeping systems ticking over. You will configure applications, improve workflows, manage upgrades and help introduce new systems, working with colleagues to understand what they actually need and turning that into practical solutions.
There is plenty of technical variety too. You will work with APIs and integrations, system testing, data quality and reporting, using tools including Power BI, Excel and SQL to help turn information into something people can actually use. You will work closely with our Information Governance, Data and IT colleagues, as well as suppliers and teams across Compass. Your work will help ensure our systems are secure and reliable, while continuing to evolve as the organisation does.
You can choose to work remotely or from our York office, with occasional travel for meetings and other work related activities when needed. If you enjoy getting under the bonnet of a system, solving problems and seeing your ideas become something people use every day, this is the opportunity for you.
You are naturally curious about how systems work and how they could work better. When something is clunky or not doing what people need, your instinct is to understand why and find a practical solution. You will bring experience of developing, configuring and supporting clinical or corporate systems, including workflows, forms, permissions and system changes. You are comfortable troubleshooting problems, testing solutions and helping people get the best from the technology they use.
Essential Criteria
- Degree level knowledge through education or relevant experience
- Recognised IT, technical or systems qualification
- Experience developing and supporting IT systems or applications
- Experience configuring systems and workflows
- Experience troubleshooting and resolving system issues
- Experience of system testing and change
- Experience working with data, reports and dashboards
- Knowledge of SQL, Power BI or similar reporting tools
- Knowledge of Information Governance and UK GDPR
- Strong problem solving and communication skills
- Experience of NHS or clinical systems, APIs, suppliers, system upgrades or DSPT would be useful, but is not essential.
If you are the person who spots a problem and cannot resist figuring out a better way to make it work, we’d love to see you apply.
Compass is committed to safeguarding children, young people and vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives.
All Compass posts are subject to appropriate level DBS checks. We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.
Benefits
- 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
- Life assurance at 2 x basic salary
- Competitive contributory pension scheme
- 24/7 Employee Assistance Programme and OH service
- Enhanced sick pay
- Excellent learning & development opportunities and career progression
- Annual salary review
Help us to make a positive change to the lives of children and young people!
Closing Date: 7th Sept
Interview Date: 18th Sept
Systems Application Specialist employer: Compass
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StudySmarter Expert Advice🤫
We think this is how you could land Systems Application Specialist
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Compass values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Compass might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Compass!
✨Direct Apply to Compass
Let's not forget to apply directly through the Compass website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Systems Application Specialist
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Compass.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Compass. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Compass
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
