Assistant Manager - Peabody in Southampton

We are currently recruiting a dedicated Assistant Manager to join the Peabody’s team at St Richard’s Hospital. This is an exciting opportunity to play a key role in the day-to-day operation of a busy Peabody’s outlet within a healthcare environment, ensuring outstanding service, exceptional standards, and a positive customer experience.

Working closely with the Store Manager, you will help lead and motivate the team, maintain operational excellence, and support a culture of quality, safety, and continuous improvement.

• Support with in-house food preparation.
• Assist the Store Manager with the daily running of the Peabody’s store.
• Lead, supervise, motivate, and inspire the team to deliver exceptional customer service.
• Step up and take full responsibility in the Manager’s absence.
• Support the team to achieve sales, service, and operational targets.
• Maintain a positive, professional store environment and resolve customer issues promptly.
• Assist with staff rotas, stock management, ordering, and inventory control.
• Lead shifts, including opening and closing the store to required standards.
• Ensure the store is clean, well-presented, and compliant with brand guidelines.
• Enforce and maintain high standards of health & safety and food safety.
• Ensure all team members receive appropriate training, information, and supervision.
• Complete all required health & safety, food safety, and compliance documentation.
• Carry out audits and investigatory processes in line with company procedures.
• Ensure full compliance with all Peabody’s policies and procedures.

• Previous experience in a supervisory or team leader role within café, retail, or catering.
• Strong leadership and communication skills with a positive, proactive approach.
• Passionate about delivering excellent customer service.
• Reliable, well-presented, and able to work under pressure.
• Strong attention to detail, particularly around safety and compliance.
• A team player who can use initiative and lead by example.
• Committed to maintaining high standards of hygiene and safety.

We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!