Regional Director of Operations

Regional Director of Operations

Full-Time 90000 - 100000 £ / year (est.) No working from home possible
Compass

At a Glance

  • Tasks: Lead and develop care homes, driving performance and quality across the Midlands and South.
  • Company: Growing, privately owned care provider with a strong acquisition pipeline.
  • Benefits: Competitive salary, 25% bonus, company vehicle, private healthcare, and flexible working.
  • Other info: Join a team focused on accountability, culture, and operational excellence.
  • Why this job: Make a real impact in a dynamic environment with genuine autonomy and growth opportunities.
  • Qualifications: Proven experience in elderly care operations and strong leadership skills.

The predicted salary is between 90000 - 100000 £ per year.

Compass Associates are partnering with a growing, privately owned care provider to appoint a Regional Operations Director across the Midlands and South. With over 30 homes, the group is entering a sustained period of growth, backed by a strong acquisition pipeline and clear long-term strategy. This is a high-impact, senior leadership role where you will take ownership of a significant region, working directly with the Group Operations Director to drive performance, strengthen standards, and scale quality alongside growth. This is not a steady-state role. It is suited to someone who thrives in a dynamic, evolving environment and is comfortable balancing hands-on operational input with strategic oversight.

You will lead a portfolio of homes across the South, taking full responsibility for operational performance, quality, and leadership capability. A key part of the remit is being visible and embedded in the homes, supporting, challenging, and developing Home Managers to deliver consistently strong outcomes. You will operate as the link between the frontline and senior leadership, ensuring clarity, accountability, and pace across the region.

  • Leadership and Development - Build strong, accountable Home Manager teams, coaching, stretching, and supporting performance
  • Operational Performance - Drive occupancy, cost control, and overall commercial performance across the region
  • Quality and Compliance - Ensure homes are consistently aligned with CQC standards and inspection-ready
  • Hands-On Support - Step into services where required, stabilising, improving, and setting direction
  • Performance Management - Identify risk early, implement clear action plans, and follow through to delivery
  • Culture and Engagement - Create a culture of ownership, accountability, and pride across your homes
  • Systems and Structure - Embed effective processes, reporting, and use of digital systems to support decision-making

This role requires an established operator, someone credible, decisive, and comfortable leading from the front. You will bring:

  • Proven experience operating at Regional or multi-site level within elderly care
  • A strong understanding of CQC expectations and what good looks like in practice
  • The ability to balance support and challenge with Home Managers
  • Commercial awareness across occupancy, payroll, and cost control
  • A visible, hands-on leadership style
  • The confidence to step into underperforming services and drive improvement quickly
  • A clinical background or NMC PIN is beneficial, but not essential.

Why This Role

  • A growing provider with clear ambition and backing
  • Genuine autonomy to shape your region
  • A role that combines strategy with operational influence
  • Direct exposure to senior leadership and growth plans
  • The opportunity to make a visible impact across multiple services

The Package

  • £90k-£100k base salary
  • 25% Performance-related bonus
  • Company vehicle or car allowance
  • Private healthcare
  • Flexible working model

This will be a streamlined, two-stage process, focused on both experience and leadership style.

For a confidential discussion, contact Zenon Raddon at Compass Associates: 02393 877 352 zraddon@compassltd.co.uk

Regional Director of Operations employer: Compass

As a Regional Operations Director with a growing, privately owned care provider, you will thrive in a dynamic environment that values leadership and operational excellence. The company offers a competitive salary package, including a performance-related bonus and private healthcare, alongside a culture that fosters accountability and pride among its teams. With genuine opportunities for professional growth and the autonomy to shape your region, this role is perfect for those looking to make a meaningful impact in the elderly care sector across the Midlands and South of England.

Compass

Contact Details:

Compass Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Regional Director of Operations

Tip Number 1

Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

Tip Number 2

Prepare for those interviews by researching the company and its values. Understand their approach to care and operations, so you can showcase how your experience aligns with their goals. We want you to shine!

Tip Number 3

Don’t just sit back after applying; follow up! A quick email or call can show your enthusiasm and keep you on their radar. It’s all about making that personal connection.

Tip Number 4

Finally, apply through our website! We’ve got loads of resources to help you land that dream job, and we’re here to support you every step of the way. Let’s get you into that Regional Director role!

We think you need these skills to ace Regional Director of Operations

Leadership Skills
Operational Performance Management
Quality Assurance
CQC Compliance Knowledge
Coaching and Development
Commercial Awareness
Performance Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role of Regional Operations Director. Highlight your experience in elderly care and any leadership roles you've held. We want to see how you’ve driven performance and quality in previous positions.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this dynamic role. Share specific examples of how you've supported and developed teams, and how you can bring that expertise to our growing provider.

Showcase Your Leadership Style:In your application, let us know about your hands-on leadership approach. We’re looking for someone who can balance support with challenge, so share stories that demonstrate your ability to lead from the front and drive improvement.

Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you into the mix for this exciting opportunity!

How to prepare for a job interview at Compass

Know Your Numbers

As a Regional Director of Operations, you'll need to demonstrate your understanding of key performance metrics. Brush up on occupancy rates, cost control measures, and how you’ve driven commercial performance in previous roles. Be ready to discuss specific examples where you've made a measurable impact.

Showcase Your Leadership Style

This role requires a hands-on leadership approach. Prepare to share stories that highlight your ability to coach and develop Home Managers. Think about times when you’ve stepped into underperforming services and turned them around, showcasing your visible leadership style.

Understand CQC Standards Inside Out

Since quality and compliance are crucial, make sure you’re well-versed in CQC expectations. Be prepared to discuss how you’ve ensured homes meet these standards and what 'good' looks like in practice. This will show your commitment to maintaining high-quality care.

Emphasise Cultural Fit

The company is looking for someone who can create a culture of ownership and accountability. Think about how you can convey your values and how they align with the organisation's mission. Share examples of how you've fostered engagement and pride within teams in your previous roles.