At a Glance
- Tasks: Be the friendly face of our office, supporting agents and guests while keeping everything running smoothly.
- Company: Join a dynamic real estate company that values teamwork and innovation.
- Benefits: Earn $22–$26 per hour plus bonuses and a full benefits package.
- Other info: Part-time role with flexible hours and great opportunities for growth.
- Why this job: Make a real impact by enhancing agent experiences and fostering a positive office culture.
- Qualifications: Customer service or office management experience is preferred; tech-savvy is a plus.
The predicted salary is between 22 - 26 € per hour.
Responsible for first‑line interaction with team members and guests while ensuring the office operates smoothly, supports agent technology adoption, maintains facilities and supplies, and provides marketing assistance. This is a part‑time role (~25 hrs per week), full‑time 100% in‑office at Plymouth, MA.
Key Responsibilities
- Serve as the face of the office: welcoming guests, managing mail, facilitating event setup, and coordinating first‑line office support.
- Maintain a clean, organized office environment and manage supply inventory.
- Support agent adoption of Compass technology, providing one‑to‑one support and basic tech troubleshooting (Zendesk, Salesforce, Confluence, conference‑room hardware).
- Assist with marketing requests: answer questions, create collateral from templates, and consult marketing specialists for complex requests.
- Collaborate with teammates and departments to champion agent feedback and questions.
- Provide ad‑hoc administrative assistance: sales meeting prep, data entry, office‑wide communications.
- Promote a positive culture and community within the office.
Qualifications
- 1–2 years of experience in customer service, office management, hospitality, or operations.
- Experience in real estate is a plus.
- Familiarity with enterprise technology (Zendesk, Salesforce, Confluence) is a plus.
- Excellent listening, communication, and presentation skills.
- Empathy, strong problem‑solving and analytical skills.
- Meticulous attention to detail and high organization.
- Availability to work during standard operating hours at the office.
- Capability to lift up to 25 lb.
Compensation & Benefits
Base pay $22.00–$26.00 per hour, depending on experience. May include bonuses, restricted stock units, and a full benefits package (vacation, holidays, sick time, parental leave, 401(k), health plan, FSAs, commuter program, life and disability insurance, employee assistance, pet insurance, etc.).
EEO Statement
Compass is an equal‑opportunity employer. We offer competitive compensation, benefits, and professional growth opportunities.
Legal Notice
Notice for California Applicants: Los Angeles County Fair Chance Notice.
Agent Experience Coordinator (Part-time) in Plymouth employer: Compass
At Compass, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee well-being and professional growth. As an Agent Experience Coordinator in Plymouth, MA, you will enjoy a supportive environment with competitive pay, comprehensive benefits, and opportunities to enhance your skills while making a meaningful impact on our team and clients. Join us to be part of a community that values collaboration, innovation, and a positive workplace atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Agent Experience Coordinator (Part-time) in Plymouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of Agent Experience Coordinator, especially your customer service and tech support experience.
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team dynamics or office culture. This shows you're engaged and helps you figure out if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the team at Compass.
We think you need these skills to ace Agent Experience Coordinator (Part-time) in Plymouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application memorable.
Tailor Your Application:Make sure to customise your application for the Agent Experience Coordinator role. Highlight your relevant experience in customer service and office management, and don’t forget to mention any familiarity with tech tools like Zendesk or Salesforce!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Compass
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Agent Experience Coordinator. Familiarise yourself with the tools mentioned in the job description, like Zendesk and Salesforce, so you can confidently discuss how your experience aligns with the role.
✨Showcase Your Customer Service Skills
Since this role involves first-line interaction with team members and guests, be ready to share specific examples from your past experiences that highlight your customer service skills. Think about times when you resolved issues or improved someone’s experience.
✨Demonstrate Your Organisational Skills
This position requires meticulous attention to detail and high organisation. Prepare to discuss how you manage tasks and keep things organised in a busy environment. You might even want to bring a sample of your organisational methods to show during the interview.
✨Emphasise Team Collaboration
Collaboration is key in this role, so be prepared to talk about how you’ve worked with others in the past. Share examples of how you’ve championed feedback or supported teammates, as this will show you’re a great fit for promoting a positive culture within the office.
