General Manager - Retail in Birmingham

Job Description

Head Of Retail And Beverage – Edgbaston Cricket Ground, Birmingham | Full-Time / Permanent

Up to £45000 + excellent benefits including healthcare, wellbeing support, 23 days\’ annual leave plus bank holidays, life assurance, meals on duty, and more.

As the Head of Retail and Beverage at Edgbaston Cricket Stadium, you will be pivotal in orchestrating the seamless delivery of top-tier catering services to patrons, in collaboration with Levy UK & I. Your role encompasses meticulous planning, execution, and supervision of all public GA catering operations, guaranteeing alignment with organisational benchmarks and exceeding client anticipations.

Your core responsibilities revolve around optimising operational processes, adeptly leading staff, fostering unparalleled customer experiences, safeguarding financial soundness of a £3.2m revenue, and upholding regulatory compliance standards.

We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet.

Trusted by some of the world\’s most iconic stadiums, entertainment venues, and major events, from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision.

From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to un…