At a Glance
- Tasks: Coordinate daily operations and manage records to support mental health services for young people.
- Company: Join a purpose-driven charity transforming mental health support in Birmingham.
- Benefits: Part-time hours, 27 days holiday, and a supportive team environment.
- Other info: Friendly, flexible team culture with opportunities for personal growth.
- Why this job: Make a meaningful impact on children's lives while developing your admin skills.
- Qualifications: NVQ Level 3 in Business Administration and experience in a busy office.
The predicted salary is between 13 - 16 £ per hour.
Join Our Team as an Administrator – Make a Positive Impact! This is more than admin. This is your chance to be part of a team that is transforming how children and young people in Birmingham get mental health support.
As our Administrator, you will sit at the heart of a fast moving, purpose driven team working across schools and communities. Based in our Bridge House Birmingham hub, you will help keep everything running smoothly. That includes coordinating daily operations, managing digital and paper records, supporting performance reporting, and helping our teams stay connected and well equipped.
You will be a key player in shaping how we work behind the scenes, helping to build and maintain systems that are smart, efficient and focused on what matters. You will also support friendly communication with schools, families and local partners, becoming a trusted point of contact within the service. This is a role where your skills will have a direct impact every day. You will be part of a team that truly cares, doing work that is meaningful, valued and full of purpose. Be a part of building brighter futures!
This is a part time role, working Monday and Thursday for a total of 15 hours per week, ideal for someone looking for fewer weekly hours while still having the opportunity to make a meaningful impact.
About You
You are someone who brings order to chaos, calm to busy days and kindness to every interaction. You understand that great admin is more than keeping things tidy – it is the backbone of a service that supports young people when they need it most. You care about getting things right, and you take pride in work that supports others to thrive.
You will bring:
- NVQ Level 3 in Business Administration or equivalent
- Experience working in a busy office or customer service environment
- Excellent IT skills, including confidence with spreadsheets and databases
- Strong organisation and time management, even when priorities shift
- Accuracy and attention to detail in everything you do
- The ability to stay calm under pressure and juggle competing demands
- Warm, clear and professional communication skills
- Confidence working independently while also being a great team player
- A positive, flexible mindset and a commitment to problem solving
- A willingness to travel locally and support team delivery wherever needed
You might also bring experience with data reporting, social media, or using digital tools in a service setting. But more than anything, we are looking for someone who is friendly, dependable and motivated by purpose – someone who wants to work in a team where your contribution matters and your values guide your work.
If you are ready to bring your admin skills into a role that supports real change for children and families, this is your opportunity. Be part of a team that cares.
About Us
Compass is committed to safeguarding children, young people and vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives.
All Compass posts are subject to appropriate level DBS checks. We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce.
We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.
We offer a range of benefits including: 27 days holiday +
Administrator in Birmingham employer: Compass
At Compass, we pride ourselves on being an exceptional employer dedicated to making a positive impact in the lives of children and young people in Birmingham. Our supportive work culture fosters collaboration and personal growth, allowing you to thrive in a meaningful role that directly contributes to community well-being. With flexible part-time hours and a commitment to inclusivity, we offer a unique opportunity to be part of a purpose-driven team where your skills are valued and your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Administrator role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your skills can make a difference in their mission. Practise common interview questions and be ready to showcase your organisational skills and calmness under pressure.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows you’re keen and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got all the latest roles listed there, and it’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to navigate!
We think you need these skills to ace Administrator in Birmingham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about making a positive impact in the lives of children and young people.
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight your relevant experience, especially in busy office environments, and showcase your IT skills. We love seeing how your background aligns with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your strengths and how you fit into our team.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our community!
How to prepare for a job interview at Compass
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Administrator role and its responsibilities. Familiarise yourself with the job description, especially the key tasks like coordinating operations and managing records. This will help you articulate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
During the interview, be ready to share specific examples of how you've managed competing priorities in the past. Talk about times when you brought order to chaos or improved efficiency in a previous role. This will demonstrate that you have the organisational skills they value.
✨Communicate Clearly and Warmly
Since the role involves friendly communication with schools and families, practice conveying your thoughts clearly and professionally. Use examples that highlight your ability to connect with others and maintain a positive attitude, even under pressure.
✨Emphasise Your Problem-Solving Mindset
Be prepared to discuss how you approach challenges and find solutions. Share instances where you’ve tackled issues creatively or adapted to changes in a busy environment. This will show that you’re not just about keeping things tidy, but also about making a meaningful impact.
