At a Glance
- Tasks: Support a purpose-driven team transforming mental health support for children and young people.
- Company: Join Compass, a national charity dedicated to making a difference in communities.
- Benefits: Generous holiday, life assurance, pension scheme, and continuous learning opportunities.
- Other info: Be part of a diverse team committed to equality and positive change.
- Why this job: Make a real impact while working in a supportive and caring environment.
- Qualifications: NVQ Level 3 in Business Administration or equivalent, with strong IT and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Join Our Team as an Administrator – Make a Positive Impact! This is more than admin. This is your chance to be part of a team that is transforming how children and young people in Birmingham get mental health support. As our Administrator, you will sit at the heart of a fast moving, purpose driven team working across schools and communities. Based in our Birmingham service, you will help keep everything running smoothly. That includes coordinating daily operations, managing digital and paper records, supporting performance reporting, and helping our teams stay connected and well equipped.
You will be a key player in shaping how we work behind the scenes, helping to build and maintain systems that are smart, efficient and focused on what matters. You will also support friendly communication with schools, families and local partners, becoming a trusted point of contact within the service. This is a role where your skills will have a direct impact every day. You will be part of a team that truly cares, doing work that is meaningful, valued and full of purpose. Be a part of building brighter futures!
About You
You are someone who brings order to chaos, calm to busy days and kindness to every interaction. You understand that great admin is more than keeping things tidy – it is the backbone of a service that supports young people when they need it most. You care about getting things right, and you take pride in work that supports others to thrive.
- NVQ Level 3 in Business Administration or equivalent
- Experience working in a busy office or customer service environment
- Excellent IT skills, including confidence with spreadsheets and databases
- Strong organisation and time management, even when priorities shift
- Accuracy and attention to detail in everything you do
- The ability to stay calm under pressure and juggle competing demands
- Warm, clear and professional communication skills
- Confidence working independently while also being a great team player
- A positive, flexible mindset and a commitment to problem solving
- A willingness to travel locally and support team delivery wherever needed
You might also bring experience with data reporting, social media, or using digital tools in a service setting. But more than anything, we are looking for someone who is friendly, dependable and motivated by purpose – someone who wants to work in a team where your contribution matters and your values guide your work.
If you are ready to bring your admin skills into a role that supports real change for children and families, this is your opportunity. Be part of a team that cares.
About Us
Compass is committed to safeguarding children, young people and vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives. All Compass posts are subject to appropriate level DBS checks.
We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.
We offer a range of benefits including:
- 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
- Life assurance at 2 x basic salary
- Competitive contributory pension scheme
- 24/7 Employee Assistance Programme and OH service
- Excellent learning & development opportunities and career progression
- Annual salary review
Help us to make a positive change to the lives of children and young people!
Administrator in Birmingham employer: Compass-uk.org
At Compass, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of children and young people in Birmingham. Our supportive work culture fosters collaboration and personal growth, offering excellent learning and development opportunities alongside a competitive benefits package, including generous holiday entitlement and a contributory pension scheme. Join us in a role where your administrative skills will directly contribute to transforming mental health support, all while being part of a compassionate team that values every member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the role you're after. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching the company and its mission. Knowing how they support children and young people will help you show that you're not just another candidate, but someone who truly cares about their work.
✨Tip Number 3
Practice your communication skills! Since you'll be a key point of contact, being warm and professional is crucial. Try mock interviews with friends or family to get comfortable expressing your passion for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team that makes a difference.
We think you need these skills to ace Administrator in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the role of Administrator. We want to see how you can bring order to chaos and support our mission in Birmingham!
Showcase Your Skills:Don’t forget to emphasise your IT skills, especially with spreadsheets and databases. We’re looking for someone who can manage digital and paper records efficiently, so let us know how you’ve done this in the past!
Be Personable:Since communication is key in this role, make sure your application reflects your warm and professional communication style. We value kindness and clarity, so let that shine through in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Compass-uk.org
✨Know the Mission
Before your interview, take some time to understand the mission of the organisation. Familiarise yourself with how they support children and young people in Birmingham. This will not only help you answer questions more effectively but also show your genuine interest in making a positive impact.
✨Showcase Your Skills
Be ready to discuss your experience in administration and how it relates to the role. Highlight your organisational skills, attention to detail, and ability to manage competing demands. Use specific examples from your past work to illustrate how you've successfully handled busy environments.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and communication skills. Think about times when you've had to stay calm under pressure or juggle multiple tasks. Prepare concise stories that demonstrate your ability to bring order to chaos and support your team effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for performance reporting, or how they measure success in their operations. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
