At a Glance
- Tasks: Lead and deliver exceptional catering services for the Metropolitan Police.
- Company: Join ESS, part of Compass Group UK & Ireland, a leader in catering services.
- Benefits: Competitive salary, pension scheme, career development, and exclusive discounts.
- Other info: Opportunity for growth and innovation in a dynamic environment.
- Why this job: Make a real impact in a high-profile role within a prestigious public sector contract.
- Qualifications: Experience in managing large-scale catering operations and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Contract Manager - Metropolitan Police, London ESS, a part of Compass Group UK & Ireland
Salary: Competitive + Benefits Are you an inspiring leader with a passion for delivering exceptional catering services in a high-profile, fast-paced environment?
Do you thrive on managing large-scale operations, developing high-performing teams, and building strong client relationships?
If so, we have an exciting opportunity to join ESS, part of Compass Group UK & Ireland , as a Contract Manager supporting our prestigious Metropolitan Police contract in London.
About the Role The Metropolitan Police Service is one of the most recognised public service organisations in the UK, operating 24 hours a day, 365 days a year.
As Contract Manager, you will be responsible for leading the delivery of catering services across a portfolio of police sites, ensuring colleagues, officers and staff receive outstanding food and service experiences every day.
You'll take ownership of operational performance, financial delivery, client relationships, compliance, and people development while driving continuous improvement across the contract.
This is a highly visible leadership role where no two days are the same.
What You'll Be Doing Lead & Deliver Provide strategic and operational leadership across multiple catering operations.
Ensure the safe, consistent and efficient delivery of catering services across the contract.
Drive a culture of service excellence, accountability and continuous improvement.
Inspire & Develop People Lead, coach and develop a diverse management and frontline team.
Create a high-performance culture focused on engagement, wellbeing and development.
Support succession planning and talent development across the contract.
Build Strong Client Partnerships Develop and maintain strong relationships with Metropolitan Police stakeholders.
Act as the primary point of contact for senior client representatives.
Ensure client expectations are consistently exceeded.
Drive Commercial Performance Manage contract budgets, forecasts and financial reporting.
Deliver agreed financial targets, KPIs and productivity objectives.
Identify opportunities for growth, innovation and service enhancement.
Champion Compliance & Safety Ensure full compliance with Compass policies and procedures.
Lead all Health & Safety, Food Safety and environmental compliance activities.
Maintain excellent audit standards and regulatory compliance across all locations.
Innovate & Improve Introduce new ideas, technologies and catering solutions.
Drive sustainability initiatives and social value outcomes.
Use data and insight to support operational decision-making and continuous improvement.
Who We're Looking For Our ideal candidate will have: Proven experience managing large-scale catering, hospitality or facilities contracts.
Strong leadership experience across multi-site operations.
Excellent commercial acumen with responsibility for budgets and P&L performance.
A track record of building successful client relationships.
Experience leading operational change and continuous improvement initiatives.
Strong knowledge of Health & Safety and Food Safety legislation.
Excellent stakeholder management and communication skills.
The ability to perform effectively within highly regulated environments.
Why Join ESS?
At ESS, we deliver catering, retail and facilities services across defence, government, energy and secure environments throughout the UK.
Join us and you'll benefit from: Competitive salary and benefits package Contributory pension scheme Career development and leadership programmes Access to Compass Group's extensive learning and development resources Exclusive colleague discounts and wellbeing support Opportunity to work within one of the UK's most prestigious public sector contracts Security Requirements Due to the nature of this contract, the successful candidate will be required to pass enhanced security clearance and vetting procedures.
Applicants must have the right to work in the UK and be able to meet all security requirements associated with working within police environments.
Join Us and Make a Difference At Compass Group UK & Ireland, we're passionate about creating exceptional experiences and delivering critical services that support people, communities and public services every day.
If you're a driven operational leader ready to take on a high-profile contract and make a real impact, we'd love to hear from you.
Apply today and help shape the future of catering services across the Metropolitan Police estate.
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Contract Manager in Woking employer: Compass Uk & Ireland
As a Housekeeping Supervisor with us, you'll be part of a supportive team that values your contributions and encourages personal growth. Our commitment to investing in our employees means you'll have access to ongoing training and development opportunities, all while working in a dynamic environment that celebrates diversity and fosters a sense of belonging. Join us in Defence, where your efforts will directly impact the quality of service we provide, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager in Woking
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Uk & Ireland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass Uk & Ireland
Don't be shy about reaching out to Compass Uk & Ireland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Contract Manager in Woking
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Uk & Ireland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass Uk & Ireland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
