At a Glance
- Tasks: Create amazing guest experiences and drive continuous improvement across venues.
- Company: Join a leading company trusted by iconic stadiums and major events.
- Benefits: Competitive salary, 27 days' leave, health support, and discounts on shopping and travel.
- Other info: Great career growth opportunities and a culture that celebrates diversity.
- Why this job: Make a real impact while working in a dynamic and inclusive environment.
- Qualifications: Passion for detail, coaching skills, and a drive for excellence.
The predicted salary is between 29700 - 36300 £ per year.
We're looking for a Business Excellence Manager who is passionate about creating great guest experiences and has a real eye for detail, consistency and continuous improvement.
You'll work closely with Signature Owners, subject matter experts and venue teams to continually evolve our standards, measure compliance through our In Pursuit of Excellence (IPOE) process, and turn insight into meaningful action. You'll be confident coaching and supporting teams, challenging where needed and identifying opportunities to help our venues raise the bar.
We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London, we bring experiences to life with passion and precision.
From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.
Business Excellence Manager - The Role
- Set operating standards content with signature owners and SME's ensuring they are fit for purpose and deliverable.
- Measure compliance of operating standards through In Pursuit of Excellence (IPOE) review process.
- Coach and support venues in implementation and maintaining of standards.
- Align standards to our fast-paced business to keep Levy ahead of competitors.
We believe in celebrating individuality and building inclusive teams where everyone feels they belong.
Exclusive Benefits & Wellbeing
- Entertainment discounts - up to 55% off cinema tickets.
- Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%).
- Travel discounts - Discounts with holiday companies such as TUI and Expedia.
- Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards.
- Pension scheme and Life Assurance.
- Employee Assistance Programme.
- 27 days + BH's and additional day off for your birthday.
- 2 days additional leave, following return from Maternity leave during first year back.
- Day off for baby's first birthday.
- Holiday purchase scheme.
- On-going training & development and career pathways.
- Financial wellbeing programme and preferred rates on salary finance products.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Business Manager - Full-time in Telford employer: Compass Uk & Ireland
As a Housekeeping Supervisor with us, you'll be part of a supportive team that values your contributions and encourages personal growth. Our commitment to investing in our employees means you'll have access to ongoing training and development opportunities, all while working in a dynamic environment that celebrates diversity and fosters a sense of belonging. Join us in Defence, where your efforts will directly impact the quality of service we provide, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager - Full-time in Telford
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Compass Uk & Ireland!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Manager - Full-time in Telford
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Compass Uk & Ireland, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Compass Uk & Ireland
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Compass Uk & Ireland’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
