At a Glance
- Tasks: Coordinate exciting events and maximise sales opportunities in a vibrant hotel environment.
- Company: Join Kents Hill Park, part of The Venues Collection, known for its welcoming atmosphere.
- Benefits: Enjoy competitive pay, healthcare, 23 days' leave, and exclusive discounts.
- Other info: Great career growth opportunities and a supportive work culture celebrating diversity.
- Why this job: Be part of a dynamic team that brings events to life and builds lasting client relationships.
- Qualifications: Experience in sales or hospitality, strong communication skills, and a proactive attitude.
The predicted salary is between 25290 - 30910 £ per year.
We're looking for a friendly, organised and commercially minded Sales & Events Co-Ordinator to join our team at Kents Hill Park in Milton Keynes! If you love working with people, enjoy bringing events to life and have a knack for spotting sales opportunities, this is a great opportunity to develop your career in conference and events sales within a busy hotel and events venue.
The Role
- You'll work closely with the Sales Office Manager and wider sales team to maximise opportunities, build great client relationships and help make every event at Kents Hill Park a success.
- Your responsibilities will include:
- Working with the Sales Office Manager and wider team to maximise venue sales and achieve monthly revenue targets.
- Handling conference, meeting and event enquiries, responding promptly and professionally to customers in line with venue guidelines.
- Proactively identifying sales opportunities and converting enquiries into bookings to support the venue's sales plan.
- Supporting pricing and rate strategies for meetings and events, helping to maximise revenue and achieve budget expectations.
- Managing the conference and events diary effectively, balancing availability and demand to optimise business.
- Coordinating bedroom reservations for conference delegates, event guests and transient customers.
- Delivering excellent customer service throughout the booking journey, building strong relationships with clients and ensuring their needs are understood.
- Developing and maintaining accurate sales information and booking records within Opera, following company procedures.
- Supporting the invoicing process, ensuring conference bills are accurate and produced in a timely manner.
- Working with the Director of Sales to develop new business leads and support client events where required.
- Keeping up to date with competitor venues, their facilities and services, helping to identify opportunities to promote Kents Hill Park.
- Attending relevant sales, communication and operational meetings to share information and support the wider team.
- Following all sales procedures and completing mandatory and role-specific training.
- Maintaining high standards of health and safety, reporting accidents or maintenance issues and following fire safety procedures.
- Supporting the wider operations team with additional tasks where needed to help the venue run smoothly.
What we're looking for
- Experience in a sales, conference and events, hotel or hospitality environment.
- A natural ability to build relationships with customers and deliver excellent service.
- Strong communication and organisational skills, with great attention to detail.
- A proactive and commercially aware approach, with the confidence to spot opportunities and help drive sales.
- The ability to manage multiple enquiries and priorities in a busy environment.
- Confidence using booking systems and maintaining accurate customer and sales information. Experience with Opera would be an advantage.
- A positive, team-focused attitude and the flexibility to support colleagues across the venue.
- A willingness to learn, develop and get involved in all aspects of conference and events sales.
What you'll get in return
- Competitive salary and full company benefits.
- 23 days' annual leave plus bank holidays, your birthday off and a holiday purchase scheme.
- Healthcare benefits through Medicash, including dental, optical and therapy treatments.
- Aviva Digicare, including a free annual healthcare check.
- 24/7 Employee Assistance Programme and mental health support.
- Enhanced maternity, paternity and adoption leave, plus additional family-friendly benefits.
- An additional two days' leave following your return from maternity leave during your first year back, and a day off for your baby's first birthday.
- Exclusive shopping, entertainment and travel discounts through our Benefits & Wellbeing platform.
- Discounts on cinema tickets, Nuffield Health memberships, PureGym memberships and more.
- Pension scheme, Life Assurance and preferred rates on salary finance products.
- Meals on duty.
- Ongoing training, development opportunities and structured career pathways.
- Paid professional subscriptions where applicable.
- Financial wellbeing support and Vodafone discounts.
A little more about Kents Hill Park
Great things happen when people get together in our spaces to meet and spaces to sleep at Kents Hill Park. From conferences, meetings and training to every business event in between, our venue offers an informal atmosphere where both our guests and our teams can be themselves. Kents Hill Park is part of The Venues Collection, a division of Compass Group UK & Ireland. Our collection of venues offers a range of distinctive event spaces, alongside hotel-style residential and leisure facilities, creating memorable experiences for guests across the UK. Join us and grow your career with an industry leader, with competitive pay, great perks and plenty of opportunities to learn and develop. Every day, our passionate hospitality professionals strive for excellence, delivering exceptional experiences across a diverse range of venues and destinations.
Sales & Events Co-Ordinator in Surrey employer: Compass UK & Ireland
As a Cleaning Supervisor at our Defence location, you will join a supportive and inclusive work culture that values your contributions and encourages personal growth. We offer flexible part-time hours, competitive benefits, and a commitment to recognising and rewarding hard work, making it an ideal environment for those seeking meaningful employment while advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Events Co-Ordinator in Surrey
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass UK & Ireland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass UK & Ireland
Don't be shy about reaching out to Compass UK & Ireland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales & Events Co-Ordinator in Surrey
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass UK & Ireland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass UK & Ireland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
