At a Glance
- Tasks: Drive insights and data solutions for decision makers in hospitality venues.
- Company: Join Levy UK & Ireland, a leader in innovative hospitality experiences.
- Benefits: Enjoy competitive salary, healthcare, 23 days' leave, and more perks.
- Other info: Be part of a diverse team shaping the future of hospitality.
- Why this job: Make an impact with data-driven decisions in exciting venues.
- Qualifications: Strong analytical skills and experience with data tools required.
The predicted salary is between 36450 - 44550 £ per year.
We're looking for an Insights Manager to support E15 Insights, part of Levy UK & Ireland, a division of Compass Group. E15 Insights uses data, analytics, and deep insights to drive business strategy, innovation, and decision-making.
The role will be responsible for delivering insights solutions as part of Jockey Club Experiences, covering catering, C&E, hospitality, and premium sales. The successful candidate will be a key business partner to decision makers across Jockey Club Experiences, using data tools built with cutting-edge technologies.
Insights Manager - The Role
- Deliver a holistic package of data and insights to decision makers at selected venues that covers strategic and tactical decisions around pricing, operations, commercials, sustainability, guest experience, and technology.
- Develop action plans alongside operations to maximise revenue and margin, exploring the potential impact of changes, and informing ROI models.
- Support ongoing review of performance and deliver analytics that answer the 'so-what' question.
- Provide insights and data tools to inform sustainable business practices.
- Deliver data support around guest experience including ideal data collection methodologies.
- Work with the BUILT team to identify opportunities for technology and innovation to improve performance.
- Inform and deliver client reporting packs including financial performance, operational statistics, and value-add analytics.
- Design and develop the right data ingestion and data cleansing processes.
- Own the end-to-end process that generates automated reporting and intra-company data transfers.
- Inform and take part in internal client review meetings.
- Use data and analytics to inform decision making around venue master plans and enhancements.
- Demonstrate a growth mindset with a willingness to learn and take on new responsibilities.
- Take ownership of processes and demonstrate pride in solving problems independently.
What we're looking for
- Planned and methodical approach.
- Value focus in supporting decision makers.
- Embraces change and drives improvements.
- Analytical approach to establishing business solutions.
- Knowledge hungry and committed to personal development.
- Commercial focus with understanding of operating models.
- Flexible and agile in problem-solving.
- Self-starter able to work independently.
- Effective communication skills.
Skills Specification
- Advanced Microsoft Excel.
- Excellent critical thinking and analytical skills.
- A growth mindset.
- Expertise in Microsoft Power BI or similar analytical tools desirable.
- Financial training or exposure desirable.
What you'll get in return
- Competitive salary with bonus and full company benefits.
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
- Healthcare & wellbeing support.
- Mental health support: 24/7 Employee Assistance Programme.
- Family benefits including enhanced maternity, paternity, and adoption leave.
- Perks & discounts on shopping, entertainment, and travel.
- Financial wellbeing: Pension scheme, Life Assurance.
- Development opportunities: Professional subscriptions, ongoing training.
- Meals on duty included.
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world's largest catering company. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace.
Insights Manager- Jockey Club Experiences in Slough employer: Compass UK & Ireland
As a Cleaning Supervisor at our Defence location, you will join a supportive and inclusive work culture that values your contributions and encourages personal growth. We offer flexible part-time hours, competitive benefits, and a commitment to recognising and rewarding hard work, making it an ideal environment for those seeking meaningful employment while advancing their careers.
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