At a Glance
- Tasks: Lead the planning and delivery of high-profile conferences and events at Excel London.
- Company: Join Levy, a leader in hospitality and event management.
- Benefits: Enjoy competitive salary, healthcare, 23 days' leave, and more perks.
- Other info: Be part of a passionate team dedicated to creating unforgettable experiences.
- Why this job: Make an impact in a dynamic environment with diverse events and experiences.
- Qualifications: Experience in event management and strong leadership skills required.
The predicted salary is between 31950 - 39050 £ per year.
We are seeking an experienced Conference & Events Operations Manager to join our established team at Excel London - one of Europe's largest and most successful venues, hosting some 400 events per year!
In this exciting role you will be one of 8 Conference & Events Operations Managers, collectively responsible for the seamless planning and delivery of high-profile conferences, exhibitions, banqueting, and live events. This Conference & Events role is pivotal in ensuring hospitality operational excellence, outstanding guest experience, and strong client relationships across a diverse and fast-moving event portfolio.
Event Delivery & Operations
- Lead the end-to-end operational delivery of conferences, exhibitions, and events within Excel London.
- Act as the operational lead on assigned events, ensuring all food & beverage services are delivered to Levy's high standards.
- Work collaboratively within the wider team of 8 Operations Managers to ensure consistency, flexibility, and shared best practice across the venue.
Client & Stakeholder Management
- Build strong relationships with clients, organisers, venue partners, and internal stakeholders.
- Represent Levy as the primary operational contact for events, managing expectations and delivering solutions in a high-pressure environment.
- Collaborate closely with Sales, Culinary, Logistics, People & Culture, and Finance teams.
Team Leadership
- Lead, motivate, and support large, multi-skilled operational teams during event delivery.
- Ensure effective briefing, deployment, and supervision of teams to meet service, safety, and performance standards.
- Support the development and engagement of colleagues, contributing to a positive and inclusive team culture.
Commercial & Financial Performance
- Deliver events in line with agreed budgets, margins, and forecasts.
- Identify opportunities to enhance guest experience while driving efficiency and commercial performance.
- Ensure accurate cost control, labour planning, and post-event reconciliation.
Health, Safety & Compliance
- Ensure all events are delivered in full compliance with food safety, health & safety, and licensing regulations.
- Champion Levy's standards, policies, and procedures at all times.
What we're looking for
- Proven experience in conference, events, or large-scale hospitality operations.
- Experience managing high-volume, complex events in a fast-paced environment.
- Strong leadership skills with the ability to manage and inspire large teams.
- Excellent organisational, communication, and stakeholder management skills.
- Commercially aware with strong operational problem-solving ability.
- Flexible approach to working hours, including evenings and weekends.
What you'll get in return
- Competitive salary with bonus and full company benefits.
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
- Mental health support: 24/7 Employee Assistance Programme.
- Family benefits: Enhanced maternity, paternity, and adoption leave.
- Perks & discounts: Shopping, entertainment, and travel discounts.
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products.
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways.
- Meals on duty included.
Why join us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences, and shape the future of hospitality.
Conference & Events Operations Manager - Excel London in Slough employer: Compass Uk & Ireland
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