Are you someone who loves creating unforgettable guest experiences, the kind people talk about long after they've left? And do you get a buzz from having the freedom and resources to bring big ideas to life? If so, you're going to love this... Our client is one of the most respected law firms in the city, known for seriously impressive hospitality. They've even won awards for it! From the moment guests arrive to the moment they leave, our Rapport team makes every interaction feel smooth, thoughtful and genuinely memorable. Creating those "WOW" moments aren't just encouraged, it's part of the job and, of course, you'll be rewarded for this. We're now looking for a Service Excellence Manager to lead our award-winning team, someone who can inspire, motivate and push the service even further. You'll be the face of the reception team, spending your time where it matters most: with guests, supporting colleagues and making every arrival feel special. You'll have the freedom and support to try fresh ideas and create experiences people won't forget. This is a role for a true people person who'd rather be out on the floor than tucked away in an office. If this sounds like your kind of challenge, it might just be the perfect match. And the best part?... you get to do all of this Monday to Friday. If this sounds like you, it might just be the perfect match. Type of contract:
Service Excellence Manager employer: Compass UK & Ireland
Levy is an exceptional employer that prioritises the well-being and growth of its employees, offering a competitive salary alongside comprehensive benefits such as healthcare, wellbeing support, and generous annual leave. Our vibrant work culture fosters collaboration and innovation, empowering you to enhance guest experiences while working in some of the world's most iconic venues. Join us in our mission to create meaningful, sustainable experiences that not only delight guests but also contribute positively to the planet and local communities.
