At a Glance
- Tasks: Coordinate sales and events, manage reservations, and ensure top-notch customer service.
- Company: Join Kents Hill Park, part of The Venues Collection, a leader in hospitality.
- Benefits: Enjoy competitive pay, healthcare, 23 days' leave, and exclusive discounts.
- Other info: Great career growth opportunities in a supportive and inclusive environment.
- Why this job: Be part of a dynamic team creating memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 27800 - 27800 £ per year.
We are looking for a Sales & Events Co-Ordinator for Kents Hill Park, part of The Venues Collection. This role involves working closely with the Sales Office Manager and other sales team members.
- Handle reservations for bedrooms for both event and transient guests.
- Attend all mandatory and job-specific training.
- Consistently supply the highest possible levels of customer care and service in the lead-up and during the events process.
- Positively approach all sales opportunities to maximise sales and revenue by yielding the business to achieve the venue's sales plan.
- Ensure that all sales disciplines and procedures are trained and followed to develop the business.
- Exercise efficient diary management to manage the yield within the conference office.
- Develop and maintain sales information through Opera following the Company guidelines.
- Attend any communication/operational meetings where appropriate to represent the sales department.
- Support the invoicing process, ensuring all conference bills are produced correctly and in a timely manner.
- Support the Director of Sales with new business leads and client events where necessary.
- Be fully engaged with customers and build and maintain relationships with key accounts.
- Be aware of the services and facilities offered by competitor hotels to promote your hotel to its full potential.
- Comply with all health and safety legislation and actively report issues and train others.
- Be fully aware of the Accident & Maintenance and Fire safety procedures for your department and the wider venue.
- Support the wider Operations Team where necessary and any reasonable ad hoc tasks requested by an HOD or the Hotel Manager.
We believe in celebrating individuality and building inclusive teams where everyone feels they belong.
Kents Hill Park is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services. Our venues feature stylish and individual event spaces, including both contemporary and historic meeting areas.
Join us to grow your career with the industry leader, and get competitive pay, great perks, and unrivalled opportunities for learning and development.
Sales and Events Coordinator - Branded Hotel employer: Compass Uk & Ireland
At Kents Hill Park, part of The Venues Collection, we pride ourselves on being an exceptional employer that values individuality and inclusivity. Our team enjoys a supportive work culture with comprehensive benefits including healthcare, generous annual leave, and ongoing training opportunities, all set in a vibrant Milton Keynes location. Join us to develop your career in a dynamic environment where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Events Coordinator - Branded Hotel
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Uk & Ireland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass Uk & Ireland
Don't be shy about reaching out to Compass Uk & Ireland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales and Events Coordinator - Branded Hotel
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Uk & Ireland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass Uk & Ireland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
