Venue Director SEC in Renfrew

Job Description Job Title \n Venue Director \n Reports to \n Business Director, Levy UK & I \n Direct Reports \n Director of Strategy, General Manager(s) \n Venue \n Scottish Event Campus (SEC) \n Region \n Scotland \n Sector \n Levy UK & I \n \nExcellent benefits including healthcare, wellbeing support, 27 days' annual leave plus bank holidays, life assurance, meals on duty, and more.\n We're looking for... \n \nLevy UK & I is the food and drink partner of the Scottish Event Campus (SEC), managing and operating all food and drink across the venue. The Venue Director holds overall accountability for SEC - commercially, operationally and financially -and is the senior leader responsible for the day-to-day success and long-term reputation of the partnership.\n \nYou will hold the primary senior relationship with both the Levy UK & I leadership team and the SEC client's senior leadership, acting as the trusted face of the partnership at the highest level.\n \nThis is a high-profile, senior leadership role for a dynamic and inspirational professional with a proven record of running a premium food, drink and hospitality operation, leading large fixed and variable teams, and building lasting senior-level relationships. Not a role for someone who wants to preserve the status quo - you will set the tone for operational excellence while creating the conditions for SEC's strategic ambitions to grow.\n We are Levy \n \nWe are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.\n \nTrusted by some of the world's most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision.\n \nOur mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.\n \nWe are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.\n Venue Director - The Role \n Senior Leadership & Partnership \n \n \n Hold overall accountability for the venue, providing the senior leadership under which all functions including the Strategy function - operate. \n Build, own and sustain the senior relationship between the Levy UK & I leadership team and the SEC client's senior leadership, acting as the primary point of contact for the partnership. \n Sponsor and champion SEC's growth and destination-venue vision at senior and board level, securing alignment and support from both Levy and the client. \n Govern and sign off the transition of strategic and capital initiatives from concept into live operations, ensuring they are deliverable and fit for the venue. \n Represent Levy at the most senior forums with the client, ensuring the partnership remains strong, trusted and forward-looking. \n \n Team Leadership \n \n \n Lead and develop the venue's leadership team, including the Strategy Director and General Manager, ensuring clarity of roles and shared purpose. \n Evolve the culture of the team so that it aligns with the values of the client and Levy UK & I. \n Direct and work in conjunction with the General Manager to ensure the operational team delivers consistency in quality and experience. \n Mentor and coach the team to ensure they are ready for success and progression. \n Ensure effective communication is embedded across the team, relating to business strategy, planning and daily activity. \n Challenge and guide the venue team to create an environment of transparency, honesty and accountability. \n \n Financial & Commercial Accountability \n \n \n Hold full financial accountability for all costs and profitability of the venue, working with the Finance Manager to deliver accurate and timely forecasts, budgets and P&Ls. \n Control all operating costs, constantly identifying more efficient ways to operate. \n Review Growth Performance Scores and operational KPIs regularly, putting tactical remedial plans in place where required. \n Ensure competent levels of commercial understanding and awareness across Line Managers and their teams. \n \n Operational Excellence & Guest Experience \n \n \n Take day-to-day responsibility for the delivery of exceptional food, drink and guest experience across the venue. \n Ensure quality control and consistency across the operation, underpinned by the Growth Performance Strategy methodology. \n Embed the data structure and accuracy required to maximise the validity of E15 Insights across the venue. \n Interact with functional support specialists (People, Culinary, Finance, E15 Insights, BUILT, Sales) to drive day-to-day operational performance. \n Maintain rigorous standards of compliance