At a Glance
- Tasks: Lead and support catering operations, ensuring exceptional service and operational standards.
- Company: Join an award-winning team at the University of London, passionate about food and people.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Fast-paced role with potential for career advancement and a focus on high standards.
- Why this job: Make a real impact on customer experiences and shape the future of university catering.
- Qualifications: Experience in hospitality or catering, with strong leadership and relationship-building skills.
The predicted salary is between 55000 - 55000 £ per year.
Are you the right applicant for this opportunity Find out by reading through the role overview below.
Great food in the workplace isn't simply about fuel.
It's about increasing productivity and improving performance; it's about happy, motivated people and inspiring environments.
Our customers are at the heart of everything we do - we live to bring food and people together.
We are brave, bold and curious adventurers in food and drink.
Never shy of being different, always challenging the conventional.
Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday.
- Come and join our award-winning teams - we are currently recruiting for a
- Operations Manager to join our team at
University of London.
We're looking for an exceptional Operations Manager who thrives on leading people, driving results, and making a real impact.
You'll combine creativity with commercial awareness and operational expertise, lead from the front, follow through on every commitment, and be passionate about supporting your teams while helping shape the future of catering across the University of London.
Working
Pattern: 40 hours per week, mainly Monday - Friday with shifts between 7am to 7.30pm however occasional flexibility outside of these hours is required.
There is potential for one Saturday or Sunday per month at busy periods.
Key Responsibilities
- Lead and support catering operations across multiple sites, ensuring exceptional service and operational standards.
- Drive performance, efficiency, and profitability while maintaining a strong customer focus.
- Build and maintain positive relationships with University stakeholders.
- Lead, coach, and develop managers and teams to create a high-performing culture.
- Champion Health & Safety, compliance, and food safety standards.
- Deliver operational improvements and ensure key projects and initiatives are successfully implemented.
- Our Ideal Candidate
- A proactive, hands-on leader who takes ownership and gets things done.
- Creative and commercially minded, with a passion for improving customer experiences and operational performance.
- Resilient, driven, and committed to following through on commitments.
- People-focused, with the ability to inspire, develop, and support teams.
- Confident building relationships with clients and stakeholders.
- Comfortable working independently in a fast-paced environment.
- Experienced in hospitality, retail, or catering operations, ideally within a multi-site setting. xsabvtc
- Passionate about delivering results, maintaining high standards, and helping shape the future of the University of London catering operation.
What's in it for you?
- Working with Gather + G
- Please click on the apply button to read the full job description
Operations Manager- University of London employer: Compass UK & Ireland
As a Cleaning Supervisor at our Defence location, you will join a supportive and inclusive work culture that values your contributions and encourages personal growth. We offer flexible part-time hours, competitive benefits, and a commitment to recognising and rewarding hard work, making it an ideal environment for those seeking meaningful employment while advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager- University of London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass UK & Ireland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass UK & Ireland
Don't be shy about reaching out to Compass UK & Ireland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager- University of London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass UK & Ireland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass UK & Ireland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
