At a Glance
- Tasks: Be the first point of contact, handling calls and requests with confidence.
- Company: Join Compass Group UK, a leader in fast-paced communications.
- Benefits: Earn £12.59 per hour with flexible hours and casual contract.
- Other info: Great opportunity for personal growth in a dynamic environment.
- Why this job: Make a real difference by supporting callers in high-pressure situations.
- Qualifications: Strong communication skills and ability to stay calm under pressure.
The predicted salary is between 12.59 - 12.59 £ per hour.
Join Our Team as a Helpdesk Switchboard Operator!
Hours: 0
Salary: 12.59 Per Hour
Contract Type: Casual
Are you calm under pressure, confident on the phone, and great with people? We are looking for a dedicated and efficient Helpdesk/Switchboard Operator to join our fast-paced communications team. You'll be the crucial first point of contact for internal and external callers and play a key role.
What You'll Do- Operate a computer-based Switchboard system
- Handle all calls and requests
- Monitor and respond to alarms, including fire, trauma, and security alerts
- Maintain clear and accurate records
- Support with clerical/admin duties
- Work independently responding confidently to emergencies
- Excellent communication and interpersonal skills
- Ability to stay composed in high-pressure situations
- Good computer literacy and organisation skills
- Willingness to work flexible hours, including nights and weekends
- Previous office or switchboard experience
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Strive for excellence in an eager and motivated manner
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
Part of Compass Group UK
Zero Hour Helpdesk Operator in Milton Keynes employer: Compass Uk & Ireland
As a Housekeeping Supervisor with us, you'll be part of a supportive team that values your contributions and encourages personal growth. Our commitment to investing in our employees means you'll have access to ongoing training and development opportunities, all while working in a dynamic environment that celebrates diversity and fosters a sense of belonging. Join us in Defence, where your efforts will directly impact the quality of service we provide, making every day rewarding and meaningful.
