Office Experience CoordinatorBrand-new office | Fast-paced environment | Professional, friendly culture
We're looking for a confident and tech-savvy Office Experience Coordinator (will be known as Receptionist on site) to join our team at a brand-new office for one of Rapport's prestigious clients.
This is a great opportunity for someone who enjoys being at the heart of a busy workplace. You'll help create a welcoming, well-organised environment for employees, visitors and contractors, while making sure the day-to-day office experience runs smoothly.
The environment is professional but friendly, so we're looking for someone who can bring warmth and personality while maintaining high standards.
Contract: Full-time, Permanent
Hours: 40 hours per week, Monday-Friday, on a shift rota between 8.30am and 5.30pm
Salary: £34,590 per annum
What you'll be doing
Every day will be a little different. You'll be the person people can rely on to keep things moving, whether that's welcoming a visitor, answering a question or helping resolve an issue.
Your responsibilities will include:
Welcoming visitors, employees and contractors with a warm and professional approach.
Managing the front-of-house experience and ensuring the office always looks its best.
Handling enquiries in person, over the phone and via email.
Managing visitor arrivals, verification and access.
Supporting visitors throughout their time in the building and making sure they know where they need to go.
Building positive relationships with employees, visitors and client teams.
Using Mac, Gmail and Google Calendar confidently as part of your everyday work.
Keeping up to date with office facilities, services and building information.
Responding quickly to requests and taking ownership through to resolution.
Working closely with colleagues and other teams to deliver a seamless workplace experience.
Identifying issues before they become problems and finding practical solutions.
Is this you?
You'll be someone who enjoys working with people and takes pride in creating a great experience.
We're looking for:
A naturally warm, friendly and confident personality.
Strong communication skills an...
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