Head of Soft Facilities
HMNB Clyde
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Β£55k Per Annum + Benefits
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ESS Defence, Marine & Aerospace
Are you an experienced operational leader with a passion for delivering exceptional Facilities Management services, leading large teams and driving commercial performance?
ESS Defence, Marine & Aerospace is seeking a dynamic
General Manager
to lead the delivery of Soft Facilities Management services at
HMNB Clyde , one of the UK's most significant Defence establishments.
In this high-profile leadership role, you'll have full responsibility for operational performance, client relationships, financial delivery and people leadership across a workforce of approximately 150 colleagues. Working closely with senior Royal Navy stakeholders, you'll drive service excellence, innovation and continuous improvement while ensuring outstanding customer experiences across the contract.
Key Responsibilities Lead the delivery of Soft FM services including Accommodation, Cleaning, Waste Management, Portering, Helpdesk and Front of House operations. Build and maintain strong relationships with senior client stakeholders and Royal Navy leadership teams. Hold full P&L responsibility, ensuring financial targets, budgets and profitability objectives are achieved. Drive operational excellence, contract performance and continuous improvement initiatives. Lead, develop and inspire a large multi-disciplinary team, creating a high-performance culture. Champion health, safety, compliance and governance across all service areas. Identify opportunities for innovation, service enhancements and contract growth.
About You
We're looking for a commercially minded leader who can balance strategic thinking with operational delivery.
You'll ideally have: Significant experience in a General Manager,
Head of Facilities in London employer: Compass UK & Ireland
As a Cleaning Supervisor at our Defence location, you will join a supportive and inclusive work culture that values your contributions and encourages personal growth. We offer flexible part-time hours, competitive benefits, and a commitment to recognising and rewarding hard work, making it an ideal environment for those seeking meaningful employment while advancing their careers.