At a Glance
- Tasks: Lead a dynamic hospitality team and deliver exceptional service experiences.
- Company: Join Vacherin, an award-winning hospitality team with a focus on growth and innovation.
- Benefits: Enjoy a competitive salary, pension scheme, healthcare benefits, and exclusive discounts.
- Other info: Opportunities for career growth and a supportive, diverse work environment.
- Why this job: Make a real impact in hospitality while maintaining a work-life balance.
- Qualifications: Previous management experience in hospitality and strong leadership skills required.
The predicted salary is between 45000 - 45000 £ per year.
At Vacherin, our values are at the heart of everything we do. We are Precise in delivering exceptional food and service, Personal in the way we build genuine relationships and care for others, and Bold in embracing new ideas, creativity and innovation. Together, we create memorable experiences for our clients while supporting each other to grow and succeed.
Are you passionate about food, drink and exceptional service? Would you like to join an award-winning hospitality team and still make it home for dinner? We're looking for a Front of House Manager to join our team.
Location: Birmingham, B4 6HQ
Shift Pattern: Monday-Friday, 40 hours per week
Salary: £45,000 per annum
Key Responsibilities:
- Lead the day-to-day delivery of hospitality, catering and front-of-house services, ensuring exceptional standards and customer experience.
- Build strong relationships with clients, colleagues and stakeholders, acting as the main point of contact for hospitality operations.
- Oversee the smooth delivery of meetings, events, private dining and hospitality functions.
- Maintain high presentation, cleanliness and service standards across all hospitality areas.
- Monitor customer feedback, resolve issues promptly and drive continuous service improvements.
- Recruit, train, motivate and develop a high-performing front-of-house team.
- Deliver team briefings, manage performance and support colleague wellbeing and engagement.
- Manage staffing, payroll, training records and HR processes in line with company procedures.
- Drive financial performance by monitoring sales, labour, stock control, costs and gross profit.
- Identify opportunities to increase revenue, improve efficiencies and enhance the client experience.
- Ensure accurate completion of reports, financial administration, purchasing and compliance requirements.
- Support special events, business initiatives and operational needs across the wider business when required.
Essential:
- Previous management experience within hospitality, catering or premium service environments.
- Strong leadership skills with the ability to develop and motivate teams.
- Proven experience delivering high-quality hospitality, events or corporate functions.
- Excellent communication and relationship-building skills with clients and stakeholders.
- Strong commercial awareness, including budgeting, labour and cost control.
- Highly organised, with the ability to prioritise and perform under pressure.
- Good understanding of food safety, health & safety and compliance standards.
- Proficient in Microsoft Office and operational administration, including reporting and payroll.
- Proactive, professional and committed to continuous improvement.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Front Of House Manager Monday-Friday in London employer: Compass Uk & Ireland
As a Housekeeping Supervisor with us, you'll be part of a supportive team that values your contributions and encourages personal growth. Our commitment to investing in our employees means you'll have access to ongoing training and development opportunities, all while working in a dynamic environment that celebrates diversity and fosters a sense of belonging. Join us in Defence, where your efforts will directly impact the quality of service we provide, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Manager Monday-Friday in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Uk & Ireland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass Uk & Ireland
Don't be shy about reaching out to Compass Uk & Ireland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Of House Manager Monday-Friday in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Uk & Ireland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass Uk & Ireland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
