At a Glance
- Tasks: Plan and deliver amazing events while ensuring top-notch quality and client satisfaction.
- Company: Join Rapport, a multi-award-winning company with a people-first culture.
- Benefits: Enjoy travel discounts, wellness programs, and a contributory pension scheme.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make unforgettable memories and build connections in a vibrant, dynamic environment.
- Qualifications: At least one year of events experience and a proactive, detail-oriented attitude.
The predicted salary is between 40000 - 40000 £ per year.
We are delighted to present an exciting opportunity for an Event Planner to join the Rapport team in a stunning location overlooking some of the most breathtaking views of Canary Wharf. You will be part of a diverse, high-performing team committed to delivering service excellence every day.
Our client is a renowned American multinational investment management and financial services firm, recognised for its commitment to exceptional service and its dedication to clients, customers, guests, and service partners.
Contract type: Full-time, Permanent
Hours: 40 per week (Monday-Friday; shift rota basis, with flexibility for overtime as per business needs)
Salary: Up to £40,000 per annum
Employment will be subject to a successful 6-year vetting outcome.
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you're passionate about!
Main Responsibilities
- Oversee and take ownership of the end-to-end planning and delivery of events, ensuring exceptional quality, consistency, and alignment with client expectations.
- Act as the primary escalation point for complex or high-profile client needs, resolving issues promptly and professionally while maintaining strong stakeholder relationships.
- Manage all meeting and event requests, confirming details, allocating suitable spaces, coordinating logistics, and preparing detailed set-up information for operational teams.
- Coordinate all client and host requirements, managing updates, changes, or cancellations across relevant teams to ensure seamless execution.
- Monitor service quality and team performance, identifying opportunities to enhance processes and escalating concerns when necessary.
The ideal candidate will:
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Have at least one year of events experience taking full ownership of the full lifecycle of events in a similar environment (e.g., five-star hotels, corporate establishments, or premium airlines).
- Be proactive, organised, and detail-oriented, with a positive, can-do attitude and problem-solving skills.
- Possess an outgoing personality, easily building rapport with various stakeholders, including VIPs.
- Be a customer-focused team player recognised for being patient, friendly, and reliable.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
We will contact applicants within 5-7 working days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Events Planner in London employer: Compass Uk & Ireland
Joining Rapport as an Events Planner means becoming part of a dynamic and diverse team in a stunning Canary Wharf location, where service excellence is at the heart of everything we do. We offer a supportive work culture that prioritises employee wellbeing, with benefits like exclusive discounts, wellness programmes, and a contributory pension scheme, alongside ample opportunities for personal and professional growth. Our commitment to inclusion and community engagement ensures that every team member can thrive while making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Events Planner in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Uk & Ireland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass Uk & Ireland
Don't be shy about reaching out to Compass Uk & Ireland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events Planner in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Uk & Ireland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass Uk & Ireland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
