At a Glance
- Tasks: Welcome guests and provide exceptional service in a fast-paced environment.
- Company: Join a world-renowned leader in property management on Regent Street.
- Benefits: Enjoy travel discounts, wellness programs, and a contributory pension scheme.
- Other info: Opportunities for continuous learning and career advancement await you!
- Why this job: Be part of a dynamic team that values your growth and community impact.
- Qualifications: Strong interpersonal skills and a professional appearance are essential.
The predicted salary is between 24000 - 27000 £ per year.
We are recruiting for a Corporate Receptionist to join our vibrant and expanding team, located in the heart of Regent Street. Our client is a world-renowned leader in property management. The successful candidate will be based at a ground-floor reception within our expanding portfolio. This is an excellent opportunity to join a dynamic and supportive team dedicated to providing exceptional service and achieving excellence. The role is perfect for someone enthusiastic about engaging with a diverse range of customers in a fast-paced setting.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday, on a shift rota basis)
Salary: £34,000
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you're passionate about!
Main responsibilities
- Acknowledging and treating all guests and customers in a polite and professional manner.
- Delivering professional high-quality service in line with Excellence by Design.
- Working efficiently and effectively to deliver prompt and reliable service.
- Anticipating the needs of visitors and building customers.
- Actioning emails and handling telephone calls in a timely manner.
- Always ensuring an effective and flexible approach.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Bring a warm, engaging presence and the ability to quickly build strong relationships with key stakeholders.
- Show initiative, adaptability, and flexibility, paired with excellent attention to detail and a commitment to continuous learning and growth.
- Maintain a polished, professional appearance and demonstrate outstanding interpersonal skills.
- Feel confident using computer systems and communicate clearly in both written and verbal formats, including professional phone and email etiquette.
- Work effectively under your own initiative, taking ownership of tasks and managing responsibilities independently.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Corporate Receptionist in London employer: Compass Uk & Ireland
Join Rapport Guest Services as a Corporate Receptionist in the vibrant heart of Regent Street, where you'll be part of a dynamic team dedicated to delivering exceptional service. Enjoy a supportive work culture that prioritises employee wellbeing and offers extensive learning opportunities, alongside attractive benefits like travel discounts and a contributory pension scheme. With a commitment to inclusion and community support, this role not only promises professional growth but also allows you to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Compass Uk & Ireland. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Compass Uk & Ireland before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Corporate Receptionist in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Compass Uk & Ireland:Your cover letter is your chance to shine! Tell us why you want to work at Compass Uk & Ireland specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Compass Uk & Ireland!
How to prepare for a job interview at Compass Uk & Ireland
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
