At a Glance
- Tasks: Prepare delicious food, create eye-catching displays, and provide exceptional customer service.
- Company: Join Gather & Gather, a bold and adventurous food company.
- Benefits: Enjoy competitive pay, personal development, and a great wellbeing strategy.
- Other info: Flexible part-time hours with opportunities for personal growth and fun social events.
- Why this job: Be part of a passionate team that creates memorable moments for customers.
- Qualifications: Positive attitude, teamwork skills, and a passion for customer service.
At Gather & Gather, great food in the workplace isn't simply about fuel. It's about increasing productivity and improving performance; it's about happy motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional.
Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award-winning teams - we are currently recruiting for a Customer Service Assistant to join our amazing site in Bristol.
Location: BS10 7SJ
Salary: £14.00 per hour
Working Pattern: 12 hours per week - Saturday & Sunday, 05:00pm - 11:30pm
Key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Crafting eye-catching food and counter displays that draw customers in
- Handling transactions with ease and operating the cash register efficiently
- Upholding the highest standards of Food Handling & Hygiene
- Ensuring a safe and healthy work environment by adhering to Health & Safety regulations
Our ideal Customer Services Assistant:
- Will bring a positive, can-do attitude to everything you do
- Show genuine passion for delivering exceptional customer service
- Excel as a supportive and collaborative team player
- Embrace the excitement of thriving under pressure
- Demonstrate impeccable time management and reliability
What's in it for you?
Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Eye care
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Family friendly support
- A holiday purchase scheme
- Regular social events and communication with our leaders
- Volunteering days
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Customer Service Assistant - (Part Time) Saturday & Sunday in Leicester employer: Compass Uk & Ireland
At Gather & Gather, we pride ourselves on creating a vibrant and supportive work culture where our employees are valued and encouraged to grow. As a Customer Service Assistant in Bristol, you'll enjoy competitive pay, comprehensive benefits, and opportunities for personal development, all while being part of a passionate team dedicated to delivering exceptional food experiences. Join us for a rewarding role that not only fuels your career but also enriches the lives of those around you.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - (Part Time) Saturday & Sunday in Leicester
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Compass Uk & Ireland and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Compass Uk & Ireland and let us see your personality shine through!
We think you need these skills to ace Customer Service Assistant - (Part Time) Saturday & Sunday in Leicester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Compass Uk & Ireland.
Get Familiar with Our Brand:Before applying, take some time to learn about Compass Uk & Ireland and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Compass Uk & Ireland
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Compass Uk & Ireland.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Compass Uk & Ireland will surely appreciate.
