At a Glance
- Tasks: Lead sales and events coordination while training new team members and maximising revenue.
- Company: Join Kents Hill Park, part of The Venues Collection, a leader in hospitality.
- Benefits: Enjoy competitive pay, healthcare, discounts, and 23 days' leave plus bank holidays.
- Other info: Opportunities for career growth and ongoing training in a supportive environment.
- Why this job: Be part of a dynamic team creating memorable events and experiences.
- Qualifications: Experience in sales and event coordination with strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Senior Sales & Events Co-ordinator, to come on board at Kents Hill Park, part of The Venues Collection.
Your role will be:
- To lead the training and development of all new team members to ensure they are achieving the company standard for performance within probation period.
- To support the Sales Office Manager daily to achieve the venue targets and provide support to the team.
- To work with the Sales Office Manager to deliver monthly financial results in line with budget through strategic planning of rates and diary optimisation using the tools available.
- To support the Sales Office Manager in the creation and completion of weekly & monthly reports/task such as forecasting & business review packs.
- To ensure all electronic enquiries are responded to within the agreed response times and to work with the E-sales co-ordinator to maximise conversion.
- To handle reservations for bedrooms for both event and transient guests.
- To attend all mandatory and job specific training.
- To consistently supply the highest possible levels of customer care and service in the lead up and during the events process.
- To positively approach all sales opportunities to maximise sales and revenue by yielding the business to achieve the venue's sales plan.
- To exercise efficient diary management to manage the yield within the conference office.
- Develop and maintain sales information through Opera following the Company guidelines.
- To attend any communication/operational meetings where appropriate to represent the sales department.
- To support the invoicing process, ensuring all conference bills are produced correctly and in a timely manner.
- To support the Director of Sales/Sales Manager with new business leads and supporting client events where necessary.
- To be fully engaged with the customers and build and maintain relationships with key accounts.
- To be aware of the services and facilities offered by the competitor hotels to promote your hotel to its full potential.
- To comply with all health and safety legislation and actively get involved with reporting issues and training others.
- To be fully aware of the Accident & Maintenance and Fire safety procedures for your department and the wider venue.
- To support the wider Operations Team where necessary and any reasonable ad hoc tasks requested to action by an HOD or the Hotel Manager.
Benefits
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children).
- Aviva Digicare - Free annual healthcare check.
- Exclusive Benefits & Wellbeing site (Perks at Work).
- Entertainment discounts - up to 55% off cinema tickets.
- Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%).
- Travel discounts - Discounts with holiday companies such as TUI and Expedia.
- Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards.
- Meals on duty.
- Vodafone discounts.
- Pension scheme and Life Assurance.
- Employee Assistance Programme.
- 23 days + BH's and additional day off for your birthday.
- 2 days additional leave, following return from Maternity leave during first year back.
- Competitive and supportive family benefits.
- Day off for baby's first birthday.
- Holiday purchase scheme.
- On-going training & development and career pathways.
- Professional subscriptions paid.
- Financial wellbeing programme and preferred rates on salary finance products.
Great things happen when people get together in our spaces to meet and spaces to sleep at Kents Hill Park. From conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves.
Kents Hill Park is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services.
Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Senior Sales & Event Coordinator in Haynes employer: Compass Uk & Ireland
As a Housekeeping Supervisor with us, you'll be part of a supportive team that values your contributions and encourages personal growth. Our commitment to investing in our employees means you'll have access to ongoing training and development opportunities, all while working in a dynamic environment that celebrates diversity and fosters a sense of belonging. Join us in Defence, where your efforts will directly impact the quality of service we provide, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales & Event Coordinator in Haynes
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Uk & Ireland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass Uk & Ireland
Don't be shy about reaching out to Compass Uk & Ireland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Sales & Event Coordinator in Haynes
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Uk & Ireland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass Uk & Ireland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
