At a Glance
- Tasks: Lead a team to provide exceptional guest services and exceed client expectations.
- Company: Join a dynamic company focused on delivering high-quality experiences.
- Benefits: Enjoy travel discounts, cash rewards, subsidised meals, and a pension scheme.
- Other info: Full-time role with opportunities for personal and professional growth.
- Why this job: Be the face of the business and make a real impact on guest satisfaction.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 38204 - 38204 £ per year.
The Guest Services Team Leader will be responsible for ensuring that all the needs of the client are met and exceeded in a professional and friendly manner. As the face of the business, you will ensure all client needs are met and exceeded while motivating, coaching, and managing your team to deliver high-quality services. You will take ownership of operational, people, and business responsibilities to support the broader goals of the company and its clients. You will oversee managing and motivating a brilliant team of 8 to continue to deliver high quality services.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday, shift rota basis between 8 AM - 6 PM)
Salary: £38,204 per annum
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, subsidised meals on shift.
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive Personally
