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For Companies At a Glance
- Tasks: Lead a team to enhance customer experience and manage facilities operations.
- Company: Join ESS, part of Compass Group UK & Ireland, dedicated to outstanding support services.
- Benefits: Competitive salary, free meals, gym discounts, and career progression opportunities.
- Why this job: Make a real impact in hospitality and facilities management while leading a passionate team.
- Qualifications: Experience in managing large teams and a passion for delivering excellence.
- Other info: Diverse and inclusive workplace with strong commitment to employee growth.
The predicted salary is between 30000 - 37000 £ per year.
Overall Purpose of the Role
We are looking for an experienced and motivated Facilities Manager to join our ESS team! In this exciting role, you will enhance the customer experience and uphold the reputation of ESS by leading a team of 30 dedicated colleagues, managing facilities operations, and ensuring exceptional service delivery. You will take charge of cleaning and accommodation services, manage budgets and resources efficiently, and champion safety, quality, and compliance across your site.
Key Accountabilities
- Promote a positive Health & Safety culture, ensuring all team members follow company and client procedures.
- Take ownership of FM service delivery across all assigned areas, including remote sites.
- Manage cleaning labour, equipment, and resource budgets effectively.
- Use data and insight to forecast labour needs and drive profitability.
- Ensure Compass Service Framework policies and procedures are current and implemented correctly.
- Build and maintain strong client relationships through effective communication.
- Recruit, train, and develop your team with a focus on growth and succession.
- Lead and motivate your team of 30, ensuring high standards and engagement.
- Conduct customer journeys, audits, and quality checks to maintain service excellence.
- Oversee onsite accommodation services in line with service level agreements.
- Manage third-party suppliers and contractors to ensure agreed service levels are met.
- Attend off-site meetings, training sessions, and work flexibly when needed.
- Role model the ESS Way behaviours at all times.
- Ensure all company, client, and legal requirements are implemented effectively.
- Undertake any reasonable duties requested by your Line Manager.
Person Specification
Essential- Enthusiastic and passionate about delivering excellence in hospitality or facilities management.
- Excellent communicator with strong leadership and people management skills.
- Minimum 12 months’ experience managing a cleaning or FM operation.
- Proven experience managing a large team (20+ employees).
- Previous experience in Hotel, Hospitality, or similar service-led environment.
- IT literate with good numeracy and analytical skills.
- Able to meet time-sensitive deadlines and work flexibly as needed.
- Full UK manual driving licence.
- NVQ Level 3 qualification (or equivalent).
- Knowledge of Health & Safety legislation and compliance requirements.
What We Offer
- £33,300 per annum
- 40 hours per week Monday-Friday
- Free on-site parking
- Free meal during your shift
- Reduced gym membership rate
- Career progression through our Compass Careers Pathway
- Join a global organisation that values its people and invests in your growth.
About ESS
At ESS, part of Compass Group UK & Ireland, we deliver outstanding support services to the Defence, Government, and Offshore sectors. Our people are at the heart of what we do – creating safe, welcoming environments where communities and teams thrive. We ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package.
Commitment to Diversity & Equality
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
Facilities Manager in Gosport employer: Compass Uk & Ireland
Contact Detail:
Compass Uk & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager in Gosport
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their values and how they align with your own. This will help you showcase why you're the perfect fit for the Facilities Manager role at ESS.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams and improved service delivery in previous roles. Highlighting your experience with large teams will definitely catch their attention.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the ESS team and contributing to our mission of delivering outstanding support services.
We think you need these skills to ace Facilities Manager in Gosport
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for facilities management shine through! We want to see how passionate you are about delivering excellence and creating a positive environment.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in managing teams and operations. We love seeing how your background aligns with the role, so don’t hold back on those achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Compass Uk & Ireland
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Facilities Manager. Brush up on your knowledge of Health & Safety legislation and compliance requirements, as well as the specific services ESS provides. This will show that you're not just interested in the role but are also prepared to hit the ground running.
✨Showcase Your Leadership Skills
Since you'll be managing a team of 30, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated them and maintained high standards. Be ready to discuss your approach to training and developing team members for growth.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about how you would build and maintain client relationships, and be prepared to share strategies you've used in previous roles to ensure effective communication with both clients and team members.
✨Be Data-Driven
As a Facilities Manager, you'll need to manage budgets and resources efficiently. Familiarise yourself with how to use data and insights to forecast labour needs and drive profitability. Bring examples of how you've used data in past roles to make informed decisions and improve service delivery.
