At a Glance
- Tasks: Lead catering and hospitality operations, ensuring exceptional customer experiences.
- Company: Join Eurest, a leader in creating better workplace experiences.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work culture.
- Other info: Be part of a mission-driven team focused on enhancing workplace wellbeing.
- Why this job: Make a real impact in a prestigious luxury environment while inspiring high-performing teams.
- Qualifications: Senior leadership experience in hospitality or premium retail with strong commercial acumen.
The predicted salary is between 67500 - 82500 £ per year.
Lead an Exceptional Hospitality Experience
Are you a commercially astute hospitality leader with a passion for delivering world-class customer experiences? We're looking for an exceptional Contract Director to lead the catering and hospitality operation within one of the UK's most prestigious luxury department stores. This is a unique opportunity to shape an outstanding food and beverage experience in a premium retail environment where quality, innovation and impeccable service are at the heart of everything we do.
You'll inspire high-performing teams, build strong client relationships and drive commercial success, ensuring every customer experience reflects the standards expected of a world-renowned luxury brand.
About the Role
As Contract Director, you'll have full responsibility for the operational and commercial performance of the contract. You'll lead multiple food and beverage offers, hospitality services and retail catering operations, creating an environment where both colleagues and customers receive an exceptional experience every day. Working closely with senior stakeholders, you'll identify opportunities for growth, champion innovation and ensure operational excellence across every aspect of the business.
- Leading all catering, hospitality and retail food operations across the site.
- Owning financial performance, including full P&L accountability, budgeting and forecasting.
- Building trusted relationships with senior client stakeholders.
- Leading, coaching and developing management teams to achieve their full potential.
- Driving innovation, new food concepts and continuous improvement.
- Ensuring the highest standards of food quality, health & safety and compliance.
- Identifying commercial opportunities to increase revenue and profitability.
Significant senior leadership experience within contract catering, hospitality or premium retail environments. Strong commercial acumen with proven P&L management. Outstanding client relationship and stakeholder management skills. A passion for premium food, hospitality and customer service.
At Eurest, we're on a mission to make work better by helping people enjoy better breaks. We believe that great food, welcoming spaces and meaningful moments have the power to bring people together, boost wellbeing and create thriving workplace cultures. Every day, we help millions of people enjoy better breaks that fuel productivity, connection and happiness.
As part of our team, you'll do more than provide a service - you'll help create experiences that make a genuine difference to people's working lives. Whether you're serving customers, preparing food, supporting operations or driving innovation, your work contributes to stronger teams, healthier habits and more successful workplaces.
We're ambitious, people-focused and passionate about creating opportunities for our colleagues to learn, grow and build rewarding careers. If you're looking for a leadership role where you can be yourself, make a real impact and help shape the future of workplace experiences, we'd love to hear from you.
Apply today and help create better breaks with Eurest.
Contract management manager in Glasgow employer: Compass Uk & Ireland
As a Housekeeping Supervisor with us, you'll be part of a supportive team that values your contributions and encourages personal growth. Our commitment to investing in our employees means you'll have access to ongoing training and development opportunities, all while working in a dynamic environment that celebrates diversity and fosters a sense of belonging. Join us in Defence, where your efforts will directly impact the quality of service we provide, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Contract management manager in Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Uk & Ireland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass Uk & Ireland
Don't be shy about reaching out to Compass Uk & Ireland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Contract management manager in Glasgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Uk & Ireland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass Uk & Ireland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
