At a Glance
- Tasks: Lead a vibrant team in delivering exceptional food service and customer experiences.
- Company: Join Compass, a leader in the food service industry with a focus on growth and development.
- Benefits: Enjoy competitive pay, discounts, wellness classes, and career advancement opportunities.
- Other info: Embrace diversity and thrive in a supportive workplace that values your unique talents.
- Why this job: Be part of a dynamic environment where your contributions truly matter and make a difference.
- Qualifications: Positive attitude, strong communication skills, and experience in customer care preferred.
The predicted salary is between 14.94 - 14.94 £ per hour.
To manage a frontline team of food service assistants. Perform a variety of tasks associated with food production, front of house services and any general support required with due regard to all Health & Safety and Food Safety regulations.
Your key responsibilities will include:
- Crafting eye-catching food and counter displays that draw customers in
- Acquiring a good knowledge of all products in order to advise individual customers on their product choice
- Demonstrating a can-do attitude towards individual customer requests and striving to exceed customer expectations
- Proudly representing the company and embodying our positive brand image
- Handling transactions with ease and operating the cash register efficiently
- Upholding the highest standards of Food Handling & Hygiene
- Ensuring a safe and healthy work environment by adhering to Health & Safety regulations
- Assisting in the preparation of hospitality as required
- Cleaning all work areas during and after use and removing all waste to the appropriate area
Essential:
- Bring a positive, can-do attitude to everything you do
- Good communication skills
- Excel as a supportive and collaborative team player
- Embrace the excitement of thriving under pressure
- Demonstrate impeccable time management and reliability
- Prioritise safety in every task you undertake
Desirable:
- Experience of working in an environment where there are peaks and troughs in demand during service times
- Experience of working in environments involving high levels of customer care
- NVQ Level 2 or equivalent in relevant area
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets
- Cash rewards every time you spend
- Free wellness, mindfulness and exercise classes
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Front Of House Team Lead employer: Compass Uk & Ireland
As a Front of House Team Leader at Compass Group in London, you'll be part of a dynamic and supportive work culture that prioritises employee growth and well-being. With a comprehensive benefits package including a contributory pension scheme, access to healthcare, and exclusive discounts, we ensure our team members feel valued and empowered. Join us to thrive in a rewarding environment where your contributions are recognised and celebrated, all while enjoying the vibrant atmosphere of one of the UK's leading businesses.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Team Lead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Uk & Ireland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass Uk & Ireland
Don't be shy about reaching out to Compass Uk & Ireland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Of House Team Lead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Uk & Ireland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass Uk & Ireland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
