At a Glance
- Tasks: Maintain cleanliness and comfort in guest rooms, ensuring a welcoming environment.
- Company: Join a leading global hospitality partner with a focus on people and the planet.
- Benefits: Enjoy competitive pay, healthcare, wellbeing support, and discounts on shopping and travel.
- Other info: Flexible hours, full training provided, and excellent career growth opportunities await you.
- Why this job: Be part of a dynamic team creating unforgettable guest experiences in a vibrant setting.
- Qualifications: No prior experience needed; just bring your passion for service and teamwork.
The predicted salary is between 12 - 12 £ per hour.
As a Room Attendant at Eastwood Hall, you are responsible for maintaining the highest standards of cleanliness, presentation, and guest comfort throughout the hotel's bedrooms and assigned areas. You will ensure all guest rooms are cleaned, serviced, and prepared in line with company standards, creating a welcoming and relaxing environment for every guest.
Key responsibilities include:
- Making beds, replenishing amenities, cleaning bathrooms, vacuuming and dusting.
- Reporting maintenance issues and ensuring compliance with health and safety procedures.
- Working efficiently both independently and as part of the housekeeping team to meet daily room targets and support overall guest satisfaction.
Prior housekeeping experience is beneficial but not essential, as full training is provided.
The Role
- Deliver consistently high standards of cleanliness and presentation across all guest bedrooms and assigned public areas.
- Maintain meticulous attention to detail when servicing rooms, ensuring all amenities are replenished and fixtures meet brand standards.
- Collaborate with the housekeeping and wider hotel team to ensure rooms are prepared efficiently and on time for guest arrivals.
- Support operational planning by prioritising daily room allocations and adapting to changing occupancy levels.
- Uphold health, safety and hygiene procedures in line with company and regulatory requirements.
- Identify and report maintenance issues promptly to minimise disruption to the guest experience.
- Contribute to a positive guest journey by responding courteously to guest requests and maintaining a professional presence at all times.
- Protect guest privacy and security by following established policies and procedures.
What we're looking for
- Experience in hospitality operations, housekeeping, or a customer-facing environment.
- Strong communication and teamwork skills, with the ability to collaborate effectively across departments.
- Passion for guest experience and service excellence.
- Ability to thrive in a fast-paced, dynamic environment while maintaining attention to detail.
- Good time management and organisational skills.
- Physically capable of performing manual handling and repetitive tasks.
- Flexible approach to working hours, including weekends and bank holidays.
- Understanding of health and safety standards within a hospitality setting.
- Right to work in the UK.
What you'll get in return
- Competitive salary and full company benefits.
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
- Mental health support: Enhanced maternity, paternity, and adoption leave; additional leave after returning from maternity leave; day off for your baby’s first birthday; enhanced family leave.
- Perks & discounts: Shopping, entertainment, and travel discounts; 20% off Nuffield Health and 10% off PureGym memberships.
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products.
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways.
- Meals on duty included.
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. From leisure breaks, weddings and celebrations to conferences, meetings, training, and every business event in between, our venue provides an informal atmosphere where you and our guests can be themselves.
Eastwood Hall is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
Room Attendants / Hotel Assistants / Event and in Eastwood employer: Compass Uk & Ireland
As a Housekeeping Supervisor with us, you'll be part of a supportive team that values your contributions and encourages personal growth. Our commitment to investing in our employees means you'll have access to ongoing training and development opportunities, all while working in a dynamic environment that celebrates diversity and fosters a sense of belonging. Join us in Defence, where your efforts will directly impact the quality of service we provide, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendants / Hotel Assistants / Event and in Eastwood
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Compass Uk & Ireland and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Room Attendants / Hotel Assistants / Event and in Eastwood
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Compass Uk & Ireland that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Compass Uk & Ireland.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Compass Uk & Ireland get a sense of who you are beyond your experience!
How to prepare for a job interview at Compass Uk & Ireland
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Compass Uk & Ireland and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
