We are looking for a confident and professional Reception Supervisor to lead our front desk team and ensure a welcoming and efficient reception service. As the first point of contact for visitors, clients, and staff, you will play a key role in creating a positive first impression while maintaining smooth daily operations at the reception area.
In this role, you will supervise reception staff, coordinate front desk activities, handle enquiries, and ensure high standards of customer service are consistently delivered. The ideal candidate is organised, approachable, and experienced in managing a busy front-of-house environment.
This is a great opportunity for someone with reception or front-of-house experience who is looking to take the next step into a supervisory position.
Type of contract: Full-time, Permanent
Hours: 40 hours per week (Monday-Friday on a shift rota basis between 7 AM - 7 PM)
Salary: £38,375 per annum
What will you get?
Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, a daily food allowance!
Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
Give Back to Community: Take one paid day off annually to support a cause you're passionate about!
Main responsibilities
Supervise and support reception team members during daily operations.
Ensure visitors and clients receive a professional and welcoming service.
Manage front desk schedules, breaks, and shift coverage.
Handle enquiries, phone calls, and correspondence efficiently.
Assist with resolving customer concerns or complaints.
Maintain reception area standards and administrative records.
Train new reception staff and monitor perfo...
Reception Supervisor in East Kilbride employer: Compass UK & Ireland
As a Cleaning Supervisor at our Defence location, you will join a supportive and inclusive work culture that values your contributions and encourages personal growth. We offer flexible part-time hours, competitive benefits, and a commitment to recognising and rewarding hard work, making it an ideal environment for those seeking meaningful employment while advancing their careers.
