The Team Leader will be responsible for ensuring that all the needs of the client are met and exceeded in a professional and friendly manner. As the face of the business, you will ensure all client needs are met and exceeded while motivating, coaching, and managing your team to deliver high-quality services. You will take ownership of operational, people, and business responsibilities to support the broader goals of the company and its clients.
You will be in charge of managing and motivating a brilliant team of 5 across multiple buildings to continue to deliver high quality services.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday, on a shift rota basis between 7 AM and 7 PM).
Salary: £38,600 per annum
What will you get?
Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
Give Back to Community: Take one paid day off annually to support a cause you're passionate about!
Main responsibilities
Manage and motivate your team - offer guidance, nurture, and support.
Ensure the core service hours at covered by the team at all times through effective rota management.
Overseeing the daily reception operations and ensuring a welcoming environment.
Ensure SOPs are up to date and are being followed.
Build relationships with key stakeholders.
Work closely with the client to continue improving the guest experience.
The ideal candidate will
Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Have at least 1 year's experience as a Team Leader within a corporate...
Front of House Team Leader in East Kilbride employer: Compass UK & Ireland
As a Cleaning Supervisor at our Defence location, you will join a supportive and inclusive work culture that values your contributions and encourages personal growth. We offer flexible part-time hours, competitive benefits, and a commitment to recognising and rewarding hard work, making it an ideal environment for those seeking meaningful employment while advancing their careers.
