At a Glance
- Tasks: Drive insights and data solutions for decision makers in hospitality venues.
- Company: Join Levy UK & Ireland, a leader in innovative hospitality experiences.
- Benefits: Enjoy competitive salary, healthcare, 23 days' leave, and more perks.
- Other info: Be part of a diverse team committed to sustainability and innovation.
- Why this job: Make a real impact on guest experiences using cutting-edge data analytics.
- Qualifications: Strong analytical skills and experience with data tools like Power BI.
The predicted salary is between 31950 - 39050 £ per year.
Up to £55000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
This position will be supporting E15 Insights, part of Levy UK & Ireland, a division of Compass Group. E15 Insights uses data, analytics, and deep insights to drive business strategy, innovation, and decision-making. Across Levy UK&I, E15 Insights creates value through elevating operational delivery, enhancing consumer experiences and optimizing innovation and new investment opportunities. Areas of impact will range across E15 Insights remit in sports stadia and facilities, arenas, theatres, and other venues.
The role will be ultimately responsible for delivering the insights solutions and insights delivery as part of Jockey Club Experiences, covering catering, C&E, hospitality and premium sales. The successful candidate will be a key business partner to decision makers across Jockey Club Experiences, using the data tools that they build using our cutting-edge technologies.
Insights Manager - The Role
- Deliver a holistic package of data and insights to decision makers at selected venues that covers strategic and tactical decisions around pricing, operations, commercials, sustainability, guest experience, and technology.
- Develop action plans alongside operations to maximise revenue and margin, exploring the potential impact of changes, and informing ROI models to ensure the right decision is made.
- Support ongoing review of performance and deliver analytics that answer the 'so-what' question.
- Provide insights and data tools to inform sustainable business practices, guiding decision-makers on the right sustainable options and what their impact might be.
- Deliver data support around guest experience including ideal data collection methodologies before then using the data to inform decisions around changes to the venue to deliver a great service for our guests.
- Work with the BUILT team to identify opportunities for technology and innovation to improve performance including solution ideation, implementation support and post-implementation monitoring.
- Inform and deliver client reporting packs including financial performance, operational statistics, and value-add analytics to maximise the value delivered for our client partners.
- Design and develop the right data ingestion and data cleansing processes to inform and drive insights reporting tools for both external and internal users.
- Own the end-to-end process that generates automated reporting, scheduled reports and intra-company data transfers to enable reporting.
- Inform and take part in internal client review meetings and processes, supporting the operations, finance and HR teams to deliver learnings and improvement.
- Use data and analytics to inform decision making around venue master plans and enhancements.
- Demonstrate a growth mindset with a willingness to learn and take on new responsibilities within the team.
- Take ownership of processes and demonstrate pride in solving problems independently.
What we're looking for
- Planned and methodical - displays the ability to be planned and methodical in their approach, with an objective and considered point of view.
- Value focus - supports decision makers with strategic, financial and operational decisions with a strong commitment to deliver value to clients and colleagues.
- Embraces change - is involved with and embraces the change discussion focussing on improvements with key stakeholders, before driving and supporting change at venues.
- Analytical approach - data driven in their approach to establishing business solutions, understands and drives the use of data in informing strategic approach.
- Knowledge hungry - strives to continually learn more, growing breadth and depth of knowledge to enhance personal development and deliver on business objectives.
- Commercial focus - understands how operating models are built and what levers can be utilised to improve performance utilising a data driven approach.
- Flexible and agile - balances structured approach, resilience, and problem-solving skills with ability to flex and adapt as required.
- Self-starter - able to work independently and deliver to deadlines, taking the initiative to ensure the correct approach is taken.
- Communicates effectively - delivers insights in the right communication style and medium to maximise the impact of analytics and data.
Skills Specification
- Advanced Microsoft Excel
- Excellent critical thinking and analytical skills
- A growth mindset
- Expertise in Microsoft Power BI or similar analytical tools desirable
- Financial training or exposure desirable
What you'll get in return
- Competitive salary with bonus and full company benefits
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways
- Meals on duty included
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality.
Insights Manager- Jockey Club Experiences in East End employer: Compass UK & Ireland
As a Cleaning Supervisor at our Defence location, you will join a supportive and inclusive work culture that values your contributions and encourages personal growth. We offer flexible part-time hours, competitive benefits, and a commitment to recognising and rewarding hard work, making it an ideal environment for those seeking meaningful employment while advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Insights Manager- Jockey Club Experiences in East End
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Insights Manager- Jockey Club Experiences at Compass UK & Ireland!
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Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Compass UK & Ireland or be willing to refer you for that Insights Manager- Jockey Club Experiences position!
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Insights Manager- Jockey Club Experiences role at Compass UK & Ireland!
We think you need these skills to ace Insights Manager- Jockey Club Experiences in East End
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Compass UK & Ireland. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at Compass UK & Ireland
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Compass UK & Ireland. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
