At a Glance
- Tasks: Welcome visitors and manage front-of-house operations in a busy corporate environment.
- Company: Join a dynamic team in Edinburgh focused on creating exceptional workplace experiences.
- Benefits: Enjoy travel discounts, daily food allowance, wellness programs, and a contributory pension scheme.
- Other info: Part-time role with flexible hours and opportunities for personal and professional growth.
- Why this job: Be the face of the company and make a real impact on workplace culture.
- Qualifications: Personable, organised, and confident in a fast-paced setting.
The predicted salary is between 18204 - 18204 £ per year.
Join our team in Edinburgh as a Corporate Receptionist and play a key role in creating an exceptional workplace experience. As the first person visitors, clients, and colleagues meet, you'll be responsible for delivering a warm welcome and ensuring the front-of-house operation runs seamlessly.
From managing calls and visitor enquiries to coordinating meeting rooms and supporting office administration, you'll be at the heart of keeping the workplace organised and professional. We're looking for someone who is personable, highly organised, and confident working in a busy corporate setting.
Type of contract: Part-time, Permanent
Hours: 25 hours (Monday-Friday, 8 AM - 1 PM with some flexibility to cover full days as per business needs).
Salary: £18,204 per annum
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, a daily food allowance.
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you're passionate about!
Main responsibilities
- Deliver a warm and professional welcome to all visitors, clients, and colleagues.
- Act as a key point of contact for general front-of-house and workplace enquiries.
- Manage incoming telephone calls and direct enquiries to the appropriate contacts.
- Maintain an exceptional reception environment that reflects the company's professional standards.
- Arrange and coordinate meeting room reservations, assisting with meeting preparations where required.
- Oversee visitor access procedures, ensuring records are maintained accurately and securely.
- Build effective relationships with building management, security personnel, and third-party suppliers to support a seamless workplace experience.
- Provide administrative support across multiple teams to help ensure the smooth day-to-day running of the office.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger together.
- Be friendly and professional with excellent interpersonal skills.
Corporate Receptionist - Edinburgh employer: Compass UK & Ireland
As a Cleaning Supervisor at our Defence location, you will join a supportive and inclusive work culture that values your contributions and encourages personal growth. We offer flexible part-time hours, competitive benefits, and a commitment to recognising and rewarding hard work, making it an ideal environment for those seeking meaningful employment while advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist - Edinburgh
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Compass UK & Ireland and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Compass UK & Ireland and let us see your personality shine through!
We think you need these skills to ace Corporate Receptionist - Edinburgh
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Compass UK & Ireland.
Get Familiar with Our Brand:Before applying, take some time to learn about Compass UK & Ireland and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Compass UK & Ireland
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Compass UK & Ireland.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Compass UK & Ireland will surely appreciate.
