Conference & Events Sales Executive - Full Time

We are looking for a Sales & Events Co-Ordinator for Kents Hill Park, part of The Venues Collection. This is a full-time position covering maternity leave until September 2027, with a salary of £13.45 per hour plus excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

Key Responsibilities:

• Work closely with the Sales Office Manager and other sales team members.
• Handle reservations for bedrooms for both event and transient guests.
• Attend all mandatory and job-specific training.
• Consistently supply the highest possible levels of customer care and service in the lead-up to and during the events process.
• Positively approach all sales opportunities to maximise sales and revenue by yielding the business to achieve the venue's sales plan.
• Ensure that all sales disciplines and procedures are trained and followed to develop the business.
• Exercise efficient diary management to manage the yield within the conference office.
• Develop and maintain sales information through Opera following the Company guidelines.
• Attend any communication/operational meetings where appropriate to represent the sales department.
• Support the invoicing process, ensuring all conference bills are produced correctly and in a timely manner.
• Support the Director of Sales with new business leads and client events where necessary.
• Engage fully with customers and build and maintain relationships with key accounts.
• Be aware of the services and facilities offered by competitor hotels to promote your hotel to its full potential.
• Comply with all health and safety legislation and actively get involved with reporting issues and training others.
• Be fully aware of the Accident & Maintenance and Fire safety procedures for your department and the wider venue.
• Support the wider Operations Team where necessary and undertake any reasonable ad hoc tasks requested by an HOD or the Hotel Manager.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong.

Benefits include:

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children).
• Exclusive Benefits & Wellbeing site (Perks at Work).
• Entertainment discounts - up to 55% off cinema tickets.
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%).
• Travel discounts - Discounts with holiday companies such as TUI and Expedia.
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards.
• Vodafone discounts.
• Pension scheme and Life Assurance.
• Employee Assistance Programme.
• 23 days + bank holidays and an additional day off for your birthday.
• 2 days additional leave following return from maternity leave during the first year back.
• Day off for baby's first birthday.
• Holiday purchase scheme.
• Ongoing training & development and career pathways.
• Financial wellbeing programme and preferred rates on salary finance products.

Kents Hill Park is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services. Join us to grow your career with the industry leader, and get competitive pay, great perks, and unrivalled opportunities for learning and development.

We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!