Quality Assurance Manager - Security
Location : Hybrid / National Travel Required
Salary: Β£55k - Β£60k and Company Vehicle
Compass Group UK Security is looking for an experienced Quality Management System Manager to support the development, implementation and continual improvement of our Quality Management System across a diverse national operation, including readiness for ISO 9001 Certification, NSI Guarding Gold approval and ongoing compliance with the SIA Approved Contractor Scheme.
This is a fantastic opportunity for a quality professional who thrives on driving compliance, improving business processes and embedding a culture of continuous improvement. Working closely with operational leaders and support functions, you will ensure our quality standards remain industry-leading while supporting business growth and client satisfaction.
About the Role
As Quality Assurance Manager, you will be responsible for maintaining and enhancing our Quality Management System, ensuring compliance with relevant standards and supporting the business through internal and external audits.
You will act as the subject matter expert for quality management, working collaboratively with stakeholders across the business to identify opportunities for improvement, implement best practices and promote a culture of quality excellence.
Key Responsibilities
Lead the ongoing development and management of the Quality Management System (QMS)
Ensure compliance with ISO 9001 and other relevant industry standards and accreditations
Plan and deliver internal audit programmes across the business
Manage corrective and preventative actions through to successful completion
Analyse quality performance data and identify trends, risks and opportunities
Support external audits and accreditation assessments
Review and maintain policies, procedures and quality documentation
Deliver training and guidance to managers and operational teams on quality processes
Work closely with operational and senior leadership teams to drive continuous improvement initiatives
Produce quality and compliance reports for senior stakeholders
About You
We're looking for a proactive and engaging quality professional with the ability to influence stakeholders at all levels and drive meaningful improvements across a complex business.
Essential Requirements
Proven experience managing or maintaining a Quality Management System
Strong understanding of ISO 9001 and quality management principles
Experience conducting internal audits and supporting external audits
Knowledge of corrective action, root cause analysis and continuous impro...
Quality Assurance Manager - Security in Birmingham employer: Compass UK & Ireland
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