At a Glance
- Tasks: Create amazing guest experiences and drive continuous improvement across venues.
- Company: Join a leading company trusted by iconic stadiums and major events.
- Benefits: Competitive salary, 27 days' leave, health support, and discounts on shopping and travel.
- Other info: Inclusive culture with great opportunities for personal and professional growth.
- Why this job: Make a real impact while developing your career in a dynamic environment.
- Qualifications: Passion for detail, coaching skills, and a drive for excellence.
The predicted salary is between 29700 - 36300 £ per year.
We're looking for a Business Excellence Manager who is passionate about creating great guest experiences and has a real eye for detail, consistency and continuous improvement.
You'll work closely with Signature Owners, subject matter experts and venue teams to continually evolve our standards, measure compliance through our In Pursuit of Excellence (IPOE) process, and turn insight into meaningful action. You'll be confident coaching and supporting teams, challenging where needed and identifying opportunities to help our venues raise the bar.
We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London, we bring experiences to life with passion and precision.
From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.
Business Excellence Manager - The Role
- Set operating standards content with signature owners and SMEs ensuring they are fit for purpose and deliverable.
- Measure compliance of operating standards through In Pursuit of Excellence (IPOE) review process.
- Coach and support venues in implementation and maintaining of standards.
- Align standards to our fast-paced business to keep Levy ahead of competitors.
We believe in celebrating individuality and building inclusive teams where everyone feels they belong.
Exclusive Benefits & Wellbeing
- 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
- Mental health support: 24/7 Employee Assistance Programme.
- Enhanced maternity, paternity, and adoption leave.
- Perks & discounts: Shopping, entertainment, and travel discounts.
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products.
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Locations
Business Manager - Full-time in Bath, Somerset employer: Compass Uk & Ireland
As a Housekeeping Supervisor with us, you'll be part of a supportive team that values your contributions and encourages personal growth. Our commitment to investing in our employees means you'll have access to ongoing training and development opportunities, all while working in a dynamic environment that celebrates diversity and fosters a sense of belonging. Join us in Defence, where your efforts will directly impact the quality of service we provide, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager - Full-time in Bath, Somerset
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Compass Uk & Ireland.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Compass Uk & Ireland.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Business Manager - Full-time in Bath, Somerset
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Compass Uk & Ireland.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Compass Uk & Ireland. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Compass Uk & Ireland
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Compass Uk & Ireland, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Compass Uk & Ireland, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Compass Uk & Ireland could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Compass Uk & Ireland as they’re likely seeking a candidate who can enhance their workplace culture.
