Guest Services Ambassador in Aldgate

Guest Services Ambassador in Aldgate

Aldgate Full-Time No working from home possible
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You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
We are on the lookout for a warm, professional, and people-focused Guest Services Ambassador to join our team of 3 Rapport Ambassadors based near Fenchurch Street. In this dynamic and hybrid role, you will take ownership across three core areas - reception, hospitality, facilities, and post room - ensuring they run smoothly and with the highest standard of service.
You will be the welcoming face of a leading rail safety organisation, but this is far more than a typical front desk position. From greeting guests and coordinating meeting room setups to managing post and deliveries, you will be hands-on in creating a seamless experience for staff, visitors, and clients alike. Each day is different, and you'll be encouraged to bring energy, initiative, and pride to every part of your role - helping to set the tone for a truly five-star workplace.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday; shift rota basis between 7:30 AM and 6 PM)
What will you get?

  • Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
  • Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
  • Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
  • Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
  • Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions. xsabvtc
  • Give back to community: Take one paid day off annually to support a cause you're passionate about!


Main responsibilities:

  • Provide a warm, personal welcome to all visitors and ensure a smooth, professional arrival experience
  • Escort guests to their destinations and offer assistance with a friendly, proactive approach
  • Deliver outstanding meeting room, hospitality, and facilities support, including refreshments and room set-ups
  • Communicate with internal teams to meet visitor and meeting needs efficiently
  • Maintain a pristine and organised service areas at all times

Guest Services Ambassador in Aldgate employer: Compass UK & Ireland

As a Cleaning Supervisor at our Defence location, you will join a supportive and inclusive work culture that values your contributions and encourages personal growth. We offer flexible part-time hours, competitive benefits, and a commitment to recognising and rewarding hard work, making it an ideal environment for those seeking meaningful employment while advancing their careers.

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Contact Details:

Compass UK & Ireland Recruitment Team