We're looking for a friendly, organised and proactive Accommodation Booking Clerk to deliver exceptional service at the heart of RAF Cranwell team. If you love helping people, thrive in a fast-paced environment and enjoy being the go-to problem solver, this is the role for you. What you'll be doing Providing a warm, professional welcome to all guests Managing accommodation bookings with accuracy and care Handling calls and emails, ensuring every customer receives exceptional service Keeping systems updated, issuing keys, processing payments and ensuring smooth check-ins/outs Supporting the daily operation, from producing guest lists to logging repairs Working closely with colleagues across all Cranwell Messes to keep everything running seamlessly Role modelling the ESS Way and our Compass DNA values every day What we're looking for A customer service superstar with a positive, can-do attitude Confident with Microsoft Office and able to pick up new systems quickly Highly organised and methodical; able to prioritise and stay calm under pressure A great communicator who enjoys working as part of a team Someone who takes pride in doing a great job and delivering for our customers It's a bonus if you have... Experience in reception, call-centre or accommodation environments Familiarity with military structures A desire to grow and develop your career with us Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 25 hours per week. As a an Accommodation Booking Clerk, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 50.2 weeks per year Could you bring your spark to Defence? Here's what you need to know before applying: Our ideal an Accommodation Booking Clerk will: Have an enthusiastic can-do attitude Display passion for delivering excellent customer service Be an excellent team player Arrive equipped with a desire to succeed in your role Thrive working under pressure Demonstrate outstanding timekeeping and reliability Have a safety-first mind set Part of Compass Group UK
Accommodation Booking Clerk employer: Compass UK & Ireland
As a Cleaning Supervisor at our Defence location, you will join a supportive and inclusive work culture that values your contributions and encourages personal growth. We offer flexible part-time hours, competitive benefits, and a commitment to recognising and rewarding hard work, making it an ideal environment for those seeking meaningful employment while advancing their careers.
