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- Tasks: Join our Patient Dining team to provide exceptional service and support patients' nutrition needs.
- Company: Become part of the Medirest Family, dedicated to outstanding healthcare catering services.
- Benefits: Enjoy a dynamic work environment with flexible shifts and the chance to make a real impact.
- Why this job: Make a difference in patients' lives while developing your customer service skills in healthcare.
- Qualifications: Passion for patient care and effective communication; awareness of food hygiene standards is a plus.
- Other info: Work 5 out of 7 days in a role that offers variety and personal growth.
The predicted salary is between 20000 - 30000 £ per year.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient’s nutrition and hydration needs, you can make a real difference! Here’s an idea of what your shift patterns will be: 5 out of 7 days Key responsibilities: Provide menus, take orders from patients and support with all dietary and allergen queries. Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service. Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service. Liaise with ward staff to ensure patients’ needs are met in a timely manner. Offer a great customer service by always putting the patient first. Our ideal Ward Hostess/Host will: Awareness of food & hygiene standards Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff. Able to work under pressure, individually and a…
Ward Hostess/Host employer: Compass UK & Ireland Careers
Contact Detail:
Compass UK & Ireland Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess/Host
✨Tip Number 1
Familiarize yourself with the healthcare environment. Understanding the basics of patient care and the importance of nutrition in a hospital setting will help you stand out during your interview.
✨Tip Number 2
Showcase your customer service skills. Think of specific examples from your past experiences where you went above and beyond for a customer, as this role heavily relies on providing excellent service to patients.
✨Tip Number 3
Prepare to discuss food hygiene standards. Being knowledgeable about food safety and hygiene practices will demonstrate your commitment to maintaining a safe environment for patients.
✨Tip Number 4
Emphasize your ability to work under pressure. Share instances where you successfully managed stressful situations, as this role requires adaptability and composure in a fast-paced environment.
We think you need these skills to ace Ward Hostess/Host
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Ward Hostess/Host position. Understand the key responsibilities and the qualities that the company is looking for in a candidate.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and any previous roles in healthcare or catering. Emphasize your ability to communicate effectively and your passion for patient care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Medirest Family. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Compass UK & Ireland Careers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to meet customer needs in previous roles.
✨Demonstrate Your Knowledge of Food & Hygiene Standards
Be prepared to discuss food safety and hygiene practices. Highlight any relevant training or experience you have that showcases your understanding of these important standards.
✨Communicate Effectively
Since the role involves liaising with patients and healthcare staff, practice clear and empathetic communication. You might be asked to role-play a scenario, so think about how you would handle patient inquiries or dietary questions.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and work in a team. Think of examples from your past experiences where you successfully managed stressful situations or collaborated effectively with others.
