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- Tasks: Join our Patient Dining team to provide exceptional catering services and support patient needs.
- Company: Become part of the Medirest Family, dedicated to enhancing healthcare through outstanding service.
- Benefits: Enjoy flexible shifts and the chance to make a real difference in patients' lives.
- Why this job: This role offers a unique opportunity to impact patient care while working in a supportive environment.
- Qualifications: Passion for customer service and awareness of food hygiene standards are essential.
- Other info: Every day is different, making this a dynamic and rewarding position.
The predicted salary is between 20000 - 30000 £ per year.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient’s nutrition and hydration needs, you can make a real difference! Here’s an idea of what your shift patterns will be: Variable shifts Key responsibilities: Provide menus, take orders from patients and support with all dietary and allergen queries. Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service. Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service. Liaise with ward staff to ensure patients’ needs are met in a timely manner. Offer a great customer service by always putting the patient first. Our ideal Ward Hostess/Host will: Awareness of food & hygiene standards Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff. Able to work under pressure, individually and a…
Ward Hostess/Host employer: Compass UK & Ireland Careers
Contact Detail:
Compass UK & Ireland Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess/Host
✨Tip Number 1
Familiarize yourself with the healthcare environment. Understanding the basics of patient care and the importance of nutrition in a hospital setting can help you stand out during the interview process.
✨Tip Number 2
Showcase your customer service skills. Think of specific examples from your past experiences where you went above and beyond for a customer, as this role heavily relies on providing excellent service to patients.
✨Tip Number 3
Prepare to discuss food hygiene standards. Being knowledgeable about food safety and hygiene practices will demonstrate your commitment to maintaining a safe environment for patients.
✨Tip Number 4
Practice effective communication techniques. Since you'll be interacting with patients and healthcare staff, being able to convey information clearly and compassionately is crucial. Consider role-playing scenarios to enhance your skills.
We think you need these skills to ace Ward Hostess/Host
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Ward Hostess/Host position. Understand the key responsibilities and the qualities that the company is looking for in a candidate.
Highlight Relevant Experience: In your application, emphasize any previous experience in customer service or healthcare settings. Share specific examples of how you've provided excellent service or supported patients in the past.
Show Your Passion: Express your passion for patient care and customer service in your cover letter. Explain why you want to work in the healthcare field and how you can contribute to the Medirest Family.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism.
How to prepare for a job interview at Compass UK & Ireland Careers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to meet someone's needs, especially in a healthcare or hospitality setting.
✨Demonstrate Your Knowledge of Food Hygiene Standards
Familiarize yourself with food safety and hygiene standards relevant to the role. Be prepared to discuss how you would ensure these standards are met while serving meals and refreshments to patients.
✨Communicate Effectively
Since the role involves liaising with patients and healthcare staff, practice clear and compassionate communication. Think of scenarios where you successfully communicated with others, especially in challenging situations.
✨Prepare for Questions on Handling Pressure
The job requires working under pressure, so be ready to discuss how you manage stress and prioritize tasks. Share examples of how you've handled busy situations in the past while maintaining a positive attitude.
