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- Tasks: Join our Patient Dining team to provide exceptional catering services and support patient needs.
- Company: Become part of the Medirest Family, dedicated to outstanding healthcare service.
- Benefits: Enjoy a dynamic work environment where every day is different and impactful.
- Why this job: Make a real difference in patients' lives while developing your customer service skills.
- Qualifications: Passion for patient care and effective communication skills are essential.
- Other info: Flexible working approach required; teamwork and individual effort are both valued.
The predicted salary is between 20000 - 30000 £ per year.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient’s nutrition and hydration needs, you can make a real difference! Key responsibilities: Provide menus, take orders from patients and support with all dietary and allergen queries. Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service. Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service. Liaise with ward staff to ensure patients’ needs are met in a timely manner. Offer a great customer service by always putting the patient first. Our ideal Ward Hostess/Host will: Awareness of food & hygiene standards Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff. Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business…
Ward Hostess/Host employer: Compass UK & Ireland Careers
Contact Detail:
Compass UK & Ireland Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess/Host
✨Tip Number 1
Familiarize yourself with the healthcare environment. Understanding the basics of patient care and the importance of nutrition in a hospital setting will help you stand out during your interactions with the team.
✨Tip Number 2
Showcase your customer service skills. Think of specific examples from your past experiences where you went above and beyond for a customer, as this role heavily relies on providing excellent service to patients.
✨Tip Number 3
Demonstrate your ability to work under pressure. Be prepared to discuss situations where you successfully managed multiple tasks at once, as this role can be fast-paced and requires quick thinking.
✨Tip Number 4
Emphasize your teamwork skills. This position involves liaising with ward staff, so sharing experiences where you collaborated effectively with others will show that you are a great fit for our Patient Dining team.
We think you need these skills to ace Ward Hostess/Host
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Ward Hostess/Host position. Understand the key responsibilities and the qualities that the employer is looking for, such as customer service skills and awareness of food hygiene standards.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and any previous roles in healthcare or catering. Emphasize your ability to communicate effectively with patients and staff, as well as your passion for patient care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Medirest Family. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to the team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Compass UK & Ireland Careers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to meet a customer's needs, especially in a healthcare setting.
✨Demonstrate Your Knowledge of Food Hygiene Standards
Familiarize yourself with food safety and hygiene standards relevant to the role. Be prepared to discuss how you ensure these standards are met in your work, as this is crucial for maintaining patient safety.
✨Highlight Your Communication Skills
Effective communication is key in this role. Prepare to discuss how you would interact with patients, visitors, and healthcare staff. Consider sharing a situation where your communication skills made a positive impact.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with dietary restrictions or managing a busy service period. Think through your responses and be ready to demonstrate your problem-solving abilities.
