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- Tasks: Join our Patient Dining team to provide exceptional catering services and support patient needs.
- Company: Become part of the Medirest Family, dedicated to enhancing healthcare through outstanding service.
- Benefits: Enjoy variable shifts and the chance to make a real difference in patients' lives.
- Why this job: This role offers a unique opportunity to impact patient care while developing your customer service skills.
- Qualifications: Passion for patient care and awareness of food hygiene standards are essential.
- Other info: Every day is different, making this a dynamic and rewarding work environment.
The predicted salary is between 20000 - 30000 £ per year.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient’s nutrition and hydration needs, you can make a real difference! Here’s an idea of what your shift patterns will be: Variable shifts Key responsibilities: Provide menus, take orders from patients and support with all dietary and allergen queries. Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service. Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service. Liaise with ward staff to ensure patients’ needs are met in a timely manner. Offer a great customer service by always putting the patient first. Our ideal Ward Hostess/Host will: Awareness of food & hygiene standards Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff. Able to work under pressure, individually and a…
Ward Hostess/Host employer: Compass UK & Ireland Careers
Contact Detail:
Compass UK & Ireland Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess/Host
✨Tip Number 1
Familiarize yourself with the specific dietary needs and preferences of patients. Understanding common dietary restrictions and how to communicate these effectively will show your commitment to patient care during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock scenario where you take their meal orders. This will help you feel more confident in handling real-life situations with patients.
✨Tip Number 3
Research Medirest and their values, especially regarding patient care and catering services. Being able to discuss how your personal values align with theirs can make a strong impression.
✨Tip Number 4
Prepare examples from your past experiences that demonstrate your ability to work under pressure and as part of a team. Highlighting these skills will show that you are ready for the dynamic environment of a hospital ward.
We think you need these skills to ace Ward Hostess/Host
Some tips for your application 🫡
Understand the Role: Take some time to thoroughly read the job description for the Ward Hostess/Host position. Understand the key responsibilities and the qualities that the company is looking for in a candidate.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and any previous roles in healthcare or catering. Emphasize your ability to communicate effectively and your passion for patient care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to the Patient Dining team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Compass UK & Ireland Careers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to meet customer needs in previous roles.
✨Demonstrate Your Knowledge of Food Hygiene Standards
Be prepared to discuss food hygiene standards and why they are important in a healthcare setting. This shows that you understand the responsibilities of the role and are committed to maintaining high standards.
✨Communicate Effectively
Since the role involves liaising with patients and healthcare staff, practice clear and effective communication. You might be asked to role-play a scenario, so be ready to demonstrate your ability to interact positively with others.
✨Prepare for Questions About Handling Pressure
Think of examples from your past experiences where you successfully managed stressful situations. The interviewer will want to know how you handle pressure, especially in a busy healthcare environment.
