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- Tasks: As a Porter, you'll keep public areas clean and assist with various customer service tasks.
- Company: Chartwells is all about investing in people and celebrating individuality.
- Benefits: Enjoy flexible hours and opportunities for career progression in a supportive environment.
- Why this job: Join a team that values your contributions and offers a dynamic work culture.
- Qualifications: We're looking for great communicators with customer care experience who can adapt to change.
- Other info: This is a casual role with 0 hours contracted per week, perfect for students!
We’re currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a permanent casual basis, contracted to 0 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your spark to Chartwells? Here’s what you need to know before applying: Your key responsibilities will include: Assisting in keeping the lobby and other public areas clean and tidy Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture Handling certain reception duties, such as booking theatre tickets or making restaurant reservations Responding to customer requests where required Running errands Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints Our ideal Porter will: Be adaptable and easily embrace changing priorities Be a brilliant communicator and easily build relationships Have experience delivering high quality customer care Take initiative and make decisions that are right for our customers Possess the ability to work under pressure Demonstrate exce…
Porter employer: Compass UK & Ireland Careers
Contact Detail:
Compass UK & Ireland Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter
✨Tip Number 1
Show your adaptability during the interview. Share specific examples of how you've successfully handled changing priorities in previous roles. This will demonstrate that you can thrive in a dynamic environment like Chartwells.
✨Tip Number 2
Highlight your communication skills by preparing to discuss how you've built relationships with customers or colleagues in the past. Being a brilliant communicator is key for a Porter, so make sure to convey this effectively.
✨Tip Number 3
Prepare to talk about your experience in delivering high-quality customer care. Think of specific instances where you went above and beyond for a customer, as this aligns perfectly with what Chartwells values in their employees.
✨Tip Number 4
Demonstrate your ability to work under pressure by discussing situations where you had to make quick decisions. This will show that you can handle the demands of the role and ensure customer safety effectively.
We think you need these skills to ace Porter
Some tips for your application 🫡
Understand the Role: Take some time to thoroughly read the job description for the Porter position at Chartwells. Make sure you understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customize your CV to highlight relevant experience in customer care, communication skills, and adaptability. Use specific examples that demonstrate how you've successfully handled similar responsibilities in the past.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Chartwells and how your skills align with their values of individuality and customer care.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Compass UK & Ireland Careers
✨Show Your Customer Care Skills
Since the role emphasizes high-quality customer care, be prepared to share specific examples of how you've provided excellent service in previous positions. Highlight your ability to respond to customer requests and maintain a positive attitude.
✨Demonstrate Adaptability
The job requires someone who can easily embrace changing priorities. During the interview, discuss situations where you successfully adapted to new challenges or changes in your work environment.
✨Communicate Effectively
As a Porter, you'll need to build relationships with various staff and customers. Practice clear and confident communication, and consider sharing a story that showcases your ability to connect with others.
✨Highlight Your Initiative
Employers value candidates who take initiative. Be ready to discuss instances where you made decisions that positively impacted your team or improved customer experiences, especially under pressure.
