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- Tasks: Help children and families navigate mental health support systems effectively.
- Company: Join Compass, a national charity dedicated to improving community wellbeing.
- Benefits: Generous holiday, life assurance, pension scheme, and 24/7 support services.
- Other info: Opportunity to influence and improve how support is delivered in a dynamic environment.
- Why this job: Make a real difference in people's lives by shaping vital support services.
- Qualifications: Experience with young people in health or social care settings is essential.
The predicted salary is between 30000 - 40000 £ per year.
Getting the right support shouldn’t be complicated. This role is about making sure it isn’t. As an Emotional Wellbeing and Mental Health System Navigator, you’ll be based within the Family Help front door in our Coventry Shine service, working as part of a multidisciplinary team to help people access the right support, at the right time, in the right place.
A big part of the role is helping people make sense of what can be a complex system, so they can get to the right support without being passed around or left waiting without answers. This includes reviewing referrals, understanding what’s going on, and guiding children, young people and families towards support that fits their needs. It’s a new role, so you won’t just be stepping into something already set. You’ll help shape how it works, working closely with partners across health, education, social care and the community to make things more joined up and easier to navigate.
Building trust is a big part of it. You’ll have honest conversations, offer guidance, and step in where people need someone to advocate for them. You’ll be part of wider conversations across services, sharing insight, spotting where things are not working, and helping improve how support is delivered. It’s busy, and at times complex, but it’s the kind of role where you can genuinely help things move in the right direction. If you don’t just want to inherit a role but help define it, this is your opportunity to shape something that’s still growing.
You care about children, young people and families getting the right support at the right time, and want to help make that happen. You listen well, build trust, and approach situations with empathy and curiosity. You stay calm when things are complex and focus on solutions.
To be successful in this role, you will have:
- Experience working with children, young people and families in a health, education, social care or community setting
- Experience supporting individuals with emotional wellbeing or mental health needs
- Experience working across services or with other professionals
- Confidence in signposting or navigating support
- A good understanding of emotional wellbeing and mental health needs in young people
- Knowledge of safeguarding, confidentiality and information sharing
- Strong communication skills and the ability to build relationships
- The ability to manage competing priorities in a busy environment
Desirable experience includes early help or CAMHS services, service improvement work, or knowledge of Coventry pathways. Training in trauma informed practice or motivational interviewing would support you but is not essential. What matters most is your approach. If you are thoughtful, resilient and collaborative, and want to improve how support works across a system, you’ll find real purpose here.
Are you ready to bring clarity, build connections and shape how support works day to day? If this feels like a good fit, we’d like to hear from you.
Compass is committed to safeguarding children, young people and vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives. All Compass posts are subject to appropriate level DBS checks.
We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.
Benefits include:
- 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
- Life assurance at 2 x basic salary
- Competitive contributory pension scheme
- 24/7 Employee Assistance Programme and OH service
- Enhanced sick pay
- Excellent learning opportunities
Emotional Wellbeing and Mental Health System Navigator employer: Compass Shine
Contact Detail:
Compass Shine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emotional Wellbeing and Mental Health System Navigator
✨Tip Number 1
Network like a pro! Reach out to people in the field of emotional wellbeing and mental health. Attend local events or online webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers or colleagues, have a quick summary of your experience and what you can bring to the role ready. Keep it casual but impactful – show them why you’re the right fit for shaping this new role.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Stay informed! Keep up with the latest trends and challenges in emotional wellbeing and mental health. This knowledge will not only help you in interviews but also show your commitment to making a difference in the field.
We think you need these skills to ace Emotional Wellbeing and Mental Health System Navigator
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping children and families. Authenticity goes a long way in making a connection.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Focus on your work with children, young people, and families, and how it relates to emotional wellbeing and mental health. Show us why you're the perfect fit for this role!
Showcase Your Skills: We’re looking for strong communication skills and the ability to build relationships. Use your application to demonstrate these abilities with examples from your past experiences. This will help us see how you can navigate complex systems effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Compass Shine
✨Understand the Role
Before your interview, take some time to really understand what being an Emotional Wellbeing and Mental Health System Navigator involves. Familiarise yourself with the key responsibilities mentioned in the job description, like guiding families through complex systems and building trust. This will help you articulate how your experience aligns with the role.
✨Showcase Your Empathy
This role is all about connecting with children, young people, and families. During the interview, share specific examples of how you've demonstrated empathy and built trust in previous roles. Highlight situations where you’ve successfully navigated complex emotional needs or supported individuals in distress.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage competing priorities. Think of scenarios where you had to advocate for someone or navigate a challenging situation. Practising these responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about how the team collaborates with other services or what challenges they currently face. This shows your genuine interest in the role and helps you understand how you can contribute to shaping the position.