Triage and Assessment Practitioner in Coventry

Could you help make that first step feel a little less scary and a lot more hopeful? As a Triage and Assessment Practitioner, you’ll be the first point of meaningful contact for children, young people and families accessing our service. Working as part of a supportive, multidisciplinary team, you’ll carry out holistic assessments to understand each young person’s needs and ensure they’re matched with the right support at the right time.

You’ll take the lead on triaging new referrals, conducting comprehensive assessments, and liaising with families, schools and professionals to develop effective care plans. You’ll also help manage the assessment rota and contribute to the ongoing development of efficient, inclusive pathways into care. Every decision you make will directly impact a young person’s experience of the service and their journey to better emotional wellbeing.

This role is perfect for someone who thrives on detail, values relationships, and can balance empathy with structure. If you’re passionate about early help and prevention, and want to be part of a service that puts children and young people first, we’d love to hear from you. This opportunity is a 9 months Fixed Term Contract. Be the steady start to something better. Apply Today!

You thrive on finding clarity in complexity. Behind every referral, you see a young person needing someone to listen, understand, and guide them to the right support. You bring professionalism, compassion and calm, and you're driven by the belief that early, effective intervention changes lives.

To succeed in this role, you’ll need:

• A qualification in mental health or in working with children and young people (e.g. Youth Work, Social Work, Psychology, Counselling)
• At least one year’s post‑qualification experience
• Experience delivering holistic assessments for children and young people
• Work with vulnerable groups and in multi‑agency settings
• Strong understanding of safeguarding, risk assessment, consent and Gillick competency
• Time management skills and ability to work under pressure
• Confident IT and case recording skills
• A collaborative, flexible attitude with excellent communication skills

Desirable criteria include a CBT‑informed approach, experience in organising team duties, and knowledge of evidence‑based practice or child development that will give you an even stronger start but aren’t dealbreakers.

Compass is committed to safeguarding children, young people and vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school‑aged health programmes and associated prevention as well as treatment and health promotion initiatives. All Compass posts are subject to appropriate level DBS checks.

We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.

We offer a range of benefits including:

• 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
• Life assurance at 2 x basic salary
• Competitive contributory pension scheme
• 24/7 Employee Assistance Programme and OH service
• Enhanced sick pay
• Excellent learning & development opportunities and career progression
• Annual salary review

Help us to make a positive change to the lives of children and young people!