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- Tasks: Join us as a Salesforce Analyst, creating dashboards and reports to drive business performance.
- Company: Be part of an organization focused on mental health and social care, making a real impact.
- Benefits: Enjoy remote work flexibility and the chance to collaborate with diverse teams.
- Why this job: This role offers hands-on experience in data management and marketing initiatives in a meaningful sector.
- Qualifications: Detail-oriented with Salesforce expertise; background in health/social care is a plus.
- Other info: Full-time permanent position with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 £ per year.
We are searching for an accomplished systems specialist to join the organisation as Salesforce Analyst. A detail oriented professional, with a background in the independent health and social sector, is required for the role. As Salesforce Analyst, you will be fully immersed in the sector, with a solid understanding of up-to-date data privacy regulations and best practice for data management. Reporting to the Director of Strategy, you will be responsible for creating extensive Salesforce reporting dashboards that make it easier to analyse business performance. These dashboards will be essential resources for noticing new trends, addressing problems, identifying possibilities for business improvement, and flagging possible hazards. The job will also entail creating ad hoc reports that are customised to the organisation’s changing demands. Further to this, the Salesforce Analyst will be key to several business development and marketing initiatives. These initiatives will include creating
Salesforce email response templates, helping the marketing team analyse campaign performance using integrated call tracking software, and taking part in initiatives to improve Marketing Cloud. To assist business development goals, the role also includes small development work in Salesforce and improving the quality of critical stakeholder data within the CRM. It is envisaged that this is a full-time permanent role.
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Proven track record in owning the workings/management of Salesforce.
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A thorough comprehension of Salesforce and its diverse modules, such as Marketing Cloud, Service Cloud, and Sales Cloud.
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Adept in creating dashboards, reports, and small development jobs utilising Salesforce and related components.
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Understanding of data privacy regulations and the most effective methods for data management.
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Capacity to offer Salesforce users training and assistance.
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Ability to interpret data and produce actionable insights, as well as strong analytical skills.
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Background in independent health and social care (mental health or adult social care would be beneficial).
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Salesforce certification/qualification would be beneficial, but not essential.
The Candidate
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Exceptional attention to detail and ability to solve problems efficiently.
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Proficiency in communication to work with a variety of stakeholders and cross-functional teams.
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Capacity to oversee various assignments and priorities in a changing setting.
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Excellent planning and time-management abilities.
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Thorough understanding of CRM best practices and principles.
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A grasp of business intelligence and data analysis norms.
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Experience analysing marketing campaigns and integrating call monitoring software with Salesforce.
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Promotes the living of company-wide values and behaviours.
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Comfortable with remote working style and travel across the UK when required.
If you would like to be considered for this exciting opportunity, please contact Isobel Johnson directly at Compass Corporate Services.
Salesforce Analyst - Mental Health employer: Compass Recruitment
Contact Detail:
Compass Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Analyst - Mental Health
✨Tip Number 1
Familiarize yourself with the latest Salesforce features and updates, especially those related to Marketing Cloud, Service Cloud, and Sales Cloud. This knowledge will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the mental health and social care sectors. Attend relevant webinars or local meetups to connect with others who may have insights into the role and can provide valuable advice or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've used Salesforce to create dashboards and reports in previous roles. Highlight any experience you have with data privacy regulations and how you've ensured compliance in your work.
✨Tip Number 4
Showcase your analytical skills by being ready to interpret data and provide actionable insights during the interview. Consider preparing a case study or example where your analysis led to significant business improvements.
We think you need these skills to ace Salesforce Analyst - Mental Health
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce and any relevant projects you've worked on in the health and social care sector. Emphasize your analytical skills and attention to detail.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about mental health and how your background aligns with the role of Salesforce Analyst. Mention specific examples of how you've used Salesforce to drive business improvements.
Showcase Your Technical Skills: Clearly outline your proficiency with Salesforce modules like Marketing Cloud, Service Cloud, and Sales Cloud. If you have any certifications, be sure to mention them as they can strengthen your application.
Highlight Your Communication Abilities: Since the role involves working with various stakeholders, demonstrate your communication skills. Provide examples of how you've successfully collaborated with cross-functional teams or trained users on Salesforce.
How to prepare for a job interview at Compass Recruitment
✨Showcase Your Salesforce Expertise
Be prepared to discuss your experience with Salesforce in detail. Highlight specific projects where you created dashboards or reports, and explain how these contributed to business performance. This will demonstrate your hands-on knowledge and ability to leverage Salesforce effectively.
✨Understand Data Privacy Regulations
Since the role requires a solid understanding of data privacy regulations, make sure to familiarize yourself with the latest laws and best practices. Be ready to discuss how you have implemented these in previous roles, as this will show your commitment to compliance and data management.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of examples from your past work where you identified issues and implemented solutions, particularly in relation to Salesforce or data management. This will highlight your analytical abilities and attention to detail.
✨Communicate Effectively with Stakeholders
Since the role involves working with various stakeholders, practice articulating your thoughts clearly and concisely. Prepare to discuss how you've collaborated with cross-functional teams in the past, and be ready to provide examples of how you’ve communicated complex data insights to non-technical audiences.