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For Companies At a Glance
- Tasks: Manage orders, assist customers, and ensure smooth operations in a dynamic environment.
- Company: Join a well-established business known for its reliability and customer service excellence.
- Benefits: Enjoy a competitive salary, generous holiday, and an 8% employer pension contribution.
- Why this job: Make a real impact while developing your skills in a supportive team atmosphere.
- Qualifications: Experience in administration, strong data entry skills, and proficiency in Sage 200 and Microsoft Office required.
- Other info: Full-time, permanent position with opportunities for growth and development.
The predicted salary is between 24000 - 32000 £ per year.
Parts Administrator Stanton, Bury St. Edmunds Compass Point Recruitment is thrilled to be working with an established business seeking an experienced Parts Administrator. This role offers the opportunity to take ownership of all open orders and enquiries, ensuring the smooth operation of the business. From sourcing parts and fulfilling orders to ensuring timely deliveries and payments, you will be the first point of contact for customers. Proficiency in Sage 200 and Microsoft Office is essential. Key Responsibilities: Handling telephone enquiries and assisting customers in identifying parts. Creating quotes, sales orders, and purchase orders to meet customer needs. Arranging imports from Dutch and USA offices, including customs clearances. Monitoring open sales orders and purchase orders. Ensuring accurate export documentation, including weights and origins. Packing and labelling orders securely, with photos or documentation as required. Organizing order dispatches via online systems. Investigating and resolving customer queries. Completing customs import declarations when needed. Managing credit control and chasing customer payments. Assisting with general requests and parts queries from USA and NL offices. Supporting service visit arrangements, including quotes, orders, and bookings. Managing bookings for new sealer sales and creating deposit invoices. Ideal Candidate: Proven experience in a similar administrative role. Strong data entry skills with exceptional accuracy. Proficiency in computerized systems, especially Sage 200 and Microsoft Office. Excellent organizational and multitasking abilities. Strong written and verbal communication skills. A proactive problem-solver who works well independently and in a team. Benefits: Competitive salary: £28,000 – £32,000 (depending on experience). 8% employer pension contribution. 21 days holiday plus bank holidays. Full-time, permanent position. If you’re looking for an opportunity to make a real impact in a well-established business, we’d love to hear from you! Please click “Apply” or send your updated CV directly to (url removed) Alternatively, feel free to call us at (phone number removed) for more information
Parts and Shipping Administrator employer: Compass Point Recruitment
Contact Detail:
Compass Point Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts and Shipping Administrator
✨Tip Number 1
Familiarize yourself with Sage 200 and Microsoft Office, as these are essential tools for the role. Consider taking online courses or tutorials to enhance your proficiency, which will make you stand out during the hiring process.
✨Tip Number 2
Highlight any previous experience in handling customer inquiries and managing orders. Be prepared to discuss specific examples of how you've successfully resolved customer issues or streamlined order processes in past roles.
✨Tip Number 3
Demonstrate your organizational skills by preparing a brief outline of how you would manage multiple orders and customer queries simultaneously. This will show your potential employer that you can handle the multitasking demands of the job.
✨Tip Number 4
Research the company and its operations, especially regarding their import processes from the Netherlands and the USA. Being knowledgeable about their business model will help you engage in meaningful conversations during the interview.
We think you need these skills to ace Parts and Shipping Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administrative roles, particularly focusing on parts administration and customer service. Emphasize your proficiency in Sage 200 and Microsoft Office, as these are essential for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your organizational skills and problem-solving abilities. Mention specific examples of how you've successfully managed orders and customer inquiries in previous positions.
Highlight Relevant Experience: In your application, clearly outline your past experiences that relate to the key responsibilities listed in the job description, such as handling telephone enquiries, creating quotes, and managing import/export documentation.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Compass Point Recruitment
✨Showcase Your Experience
Be prepared to discuss your previous roles in detail, especially those that relate to parts administration. Highlight specific examples where you successfully managed orders, resolved customer queries, or handled imports and exports.
✨Demonstrate Proficiency in Sage 200
Since proficiency in Sage 200 is essential for this role, be ready to talk about your experience with this software. If possible, mention specific tasks you've completed using Sage 200 that are relevant to the job.
✨Highlight Your Organizational Skills
The role requires excellent organizational and multitasking abilities. Prepare to share examples of how you've effectively managed multiple tasks or projects simultaneously, ensuring accuracy and timely completion.
✨Prepare for Customer Interaction Scenarios
As the first point of contact for customers, you'll need strong communication skills. Think of scenarios where you've successfully assisted customers or resolved issues, and be ready to discuss these during the interview.
