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For Companies At a Glance
- Tasks: Manage orders, assist customers, and ensure smooth operations in parts administration.
- Company: Join a well-established business known for its reliability and customer service.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be the key player in ensuring customer satisfaction and operational efficiency.
- Qualifications: Experience in administration and proficiency in Sage 200 and Microsoft Office required.
- Other info: Opportunity to work with international offices and enhance your skills in logistics.
The predicted salary is between 24000 - 36000 £ per year.
Parts Administrator Stanton, Bury St. Edmunds Compass Point Recruitment is thrilled to be working with an established business seeking an experienced Parts Administrator. This role offers the opportunity to take ownership of all open orders and enquiries, ensuring the smooth operation of the business. From sourcing parts and fulfilling orders to ensuring timely deliveries and payments, you will be the first point of contact for customers. Proficiency in Sage 200 and Microsoft Office is essential. Key Responsibilities: Handling telephone enquiries and assisting customers in identifying parts. Creating quotes, sales orders, and purchase orders to meet customer needs. Arranging imports from Dutch and USA offices, including customs clearances. Monitoring open sales orders and purchase orders. Ensuring accurate export documentation, including weights and origins. Packing and labelling orders securely, with photos or documentation as required. Organizing order dispatches via online systems. Investigating and resolving customer queries. Completing customs import declarations when needed. Managing credit control and chasing customer payments. Assisting with general requests and parts queries from USA and NL offices. Supporting service visit arrangements, including quotes, orders, and bookings. Managing bookings for new sealer sales and creating deposit invoices. Ideal Candidate: Proven experience in a similar administrative role. Strong data entry skill…
Parts and Shipping Administrator employer: Compass Point Recruitment
Contact Detail:
Compass Point Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts and Shipping Administrator
✨Tip Number 1
Familiarize yourself with Sage 200 and Microsoft Office, as these are essential tools for the Parts and Shipping Administrator role. Consider taking online courses or tutorials to enhance your proficiency, which will make you stand out during the hiring process.
✨Tip Number 2
Brush up on your customer service skills, especially in handling telephone enquiries. Practice clear communication and problem-solving techniques, as you'll be the first point of contact for customers needing assistance with parts.
✨Tip Number 3
Gain a basic understanding of customs regulations and import/export documentation. This knowledge will not only help you in the role but also demonstrate your commitment to the position during the interview.
✨Tip Number 4
Network with professionals in the industry, especially those who have experience in parts administration. Join relevant online forums or LinkedIn groups to gain insights and potentially get referrals that could help you land the job.
We think you need these skills to ace Parts and Shipping Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in parts administration and customer service. Emphasize your proficiency in Sage 200 and Microsoft Office, as these are essential for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the responsibilities listed in the job description. Mention specific examples from your past work that demonstrate your ability to handle orders, customer inquiries, and documentation.
Highlight Key Skills: In your application, emphasize skills such as data entry, problem-solving, and communication. These are crucial for managing customer queries and ensuring smooth operations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is vital for the Parts and Shipping Administrator role.
How to prepare for a job interview at Compass Point Recruitment
✨Show Your Parts Knowledge
Make sure to brush up on your knowledge of parts and components relevant to the industry. Being able to discuss specific parts and their applications will demonstrate your expertise and help you connect with the interviewers.
✨Highlight Your Experience with Sage 200
Since proficiency in Sage 200 is essential for this role, be prepared to discuss your experience with this software. Share specific examples of how you've used it in previous roles to manage orders or track inventory.
✨Demonstrate Strong Communication Skills
As the first point of contact for customers, effective communication is key. Practice articulating your thoughts clearly and confidently, especially when discussing how you would handle customer inquiries and resolve issues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, such as how you would handle a delayed shipment or a customer complaint. Think of past experiences where you successfully navigated similar situations and be ready to share those stories.
