Customer Service & Support Specialist
Customer Service & Support Specialist

Customer Service & Support Specialist

Full-Time 26000 - 28000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers and provide top-notch support across various channels.
  • Company: Dynamic recruitment agency in the UK focused on customer satisfaction.
  • Benefits: Competitive salary, training for beginners, and a supportive work environment.
  • Why this job: Join a team where your communication skills can shine and make a difference.
  • Qualifications: Strong communication skills and ability to multitask effectively.
  • Other info: Great opportunity for career growth and development in customer service.

The predicted salary is between 26000 - 28000 Β£ per year.

A recruitment agency in the United Kingdom is seeking a dedicated Customer Service Assistant to engage with customers via various communication channels. The ideal candidate will have strong communication skills and the ability to efficiently handle multiple tasks.

Responsibilities include:

  • Responding to customer inquiries
  • Providing accurate information about products
  • Assisting in sales opportunities

This role offers a competitive salary of Β£26,000.00-Β£28,000.00 per year and training for those with less experience.

Customer Service & Support Specialist employer: Compass Point Recruitment

Join a dynamic recruitment agency in the UK that values its employees and fosters a supportive work culture. With competitive salaries, comprehensive training for all levels of experience, and ample opportunities for personal and professional growth, this role as a Customer Service & Support Specialist is perfect for those looking to make a meaningful impact while enjoying a collaborative environment.
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Contact Detail:

Compass Point Recruitment Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Service & Support Specialist

✨Tip Number 1

Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.

✨Tip Number 2

Practice your communication skills! Since this role is all about engaging with customers, try role-playing common customer scenarios with a friend or family member to boost your confidence.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Customer Service & Support Specialist

Communication Skills
Customer Engagement
Multi-tasking
Product Knowledge
Sales Assistance
Problem-Solving Skills
Time Management
Attention to Detail

Some tips for your application 🫑

Show Off Your Communication Skills: Since the role is all about engaging with customers, make sure your written application reflects your strong communication skills. Use clear and concise language, and don’t shy away from showing a bit of your personality!

Tailor Your Application: Take a moment to customise your application for the Customer Service & Support Specialist role. Highlight relevant experiences and skills that align with the job description, especially those related to handling customer inquiries and multitasking.

Be Honest About Your Experience: If you’re new to customer service, don’t worry! Be upfront about your experience level and express your eagerness to learn. We value potential and a positive attitude just as much as experience.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Compass Point Recruitment

✨Know Your Stuff

Before the interview, make sure you’re familiar with the company’s products and services. This will help you answer questions confidently and show that you’re genuinely interested in the role.

✨Practice Makes Perfect

Rehearse common customer service scenarios and how you would handle them. Think about your past experiences and be ready to share specific examples that highlight your communication skills and ability to multitask.

✨Ask Smart Questions

Prepare a few thoughtful questions to ask at the end of the interview. This shows that you’re engaged and eager to learn more about the company and the role, which can set you apart from other candidates.

✨Dress the Part

Even if the company has a casual dress code, it’s always better to err on the side of professionalism for an interview. Dressing smartly can boost your confidence and create a positive first impression.

Customer Service & Support Specialist
Compass Point Recruitment

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